Connect with us

Hi, what are you looking for?

NATIONAL NEWS

Moi International Airport recognised as Best Airport in Africa

The award, which is part of the ACI Airport Service Quality (ASQ) Survey, acknowledges airports that provide exceptional service and passenger experiences.

NAIROBI, Kenya, Mar 14 – Moi International Airport, Mombasa (MIA) has been recognized as the Best Airport in Africa for its category by the Airports Council International (ACI World), marking the third consecutive year it has received the honor. 

The award, which is part of the ACI Airport Service Quality (ASQ) Survey, acknowledges airports that provide exceptional service and passenger experiences.

“Since its inception in 2006, the ASQ program has solidified its reputation as the leading airport passenger satisfaction benchmark, with participation from more than 400 airports in 109 countries,” KAA noted

Moi International Airport’s commitment to customer satisfaction has been consistently recognized, reflecting its efforts to maintain high standards amidst the challenges faced by the aviation industry.

ACI World Director General, Luis Felipe de Oliveira, praised the Kenya Airports Authority for their exemplary service.

“Your dedication to excellence in customer experience sets a benchmark for airports worldwide! Keep setting the bar high.” Oliveira said 

In his remarks, KAA’s Acting Managing Director, Henry Ogoye, expressed his pride in the airport’s achievement noting that the award is seen as a testament to the airport’s dedication to enhancing the travel experience for its passengers.

“This accolade reaffirms our commitment to providing exceptional experiences to all our passengers and serves as an inspiration for us to continue elevating our standards, ensuring MIA remains a leader in its category,” Ogoye said.

The ASQ Awards are based on feedback from travelers, emphasizing the significant impact airports have on the travel experience. 

Advertisement. Scroll to continue reading.

Moi International Airport’s latest accolade underscores its role as a leader in providing top-notch airport services in Africa.

About The Author

Comments
Advertisement

More on Capital News

World

In the appointments announced at State House Nairobi, President Ruto nominated Andrew Mwihia as the Agriculture Cabinet Secretary and Eric Muriithi was taken to...

Kenya

Murkomen, who managed the Roads docket, and Kuria, responsible for Performance and Service Delivery, were among the outspoken Cabinet Secretaries dismissed by President Ruto.

World

Kalonzo insisted unless a consultative meeting is held between Kenya Kwanza Alliance coalition and affiliate parties in the opposition coalition, then they will not...

World

NAIROBI, Kenya, Jul 19 – Kithure Kindiki is expected to make a comeback to cabinet after President William Ruto nominated him to the Interior...

NATIONAL NEWS

NAIROBI, Kenya Jul 19 – National examination invigilation exercise for thousands of learners is in limbo after the National Treasury reduced the 5 Billion...

Kenya

Ruto has faced mounting pressure from Gen Z, who have been demanding accountability, leading him to dissolve his Cabinet on July 11, 2024.

World

In response to challenges posed by the outage, Kenya Airways has advised customers to visit their booking offices for assistance.

World

PS SingOei demanded answers to the unexplained manner in which the organisations spent money last month.