Kiambu County launches web portal to improve service delivery

June 24, 2015 9:50 am
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He stated that for the convenience of residents, different modes of payment, MPESA, Airtel money, Visa and MasterCard are supported in the application/FILE
He stated that for the convenience of residents, different modes of payment, MPESA, Airtel money, Visa and MasterCard are supported in the application/FILE
NAIROBI, Kenya, Jun 24 – The Kiambu County Government has launched a portal where residents will be able to log in and request for services.

In his address during a special sitting of the County Assembly, Governor William Kabogo stated that through the www.digitika.kiambu.go.ke they will also be able to effect online payments.

He stated that for the convenience of residents, different modes of payment, MPESA, Airtel Money, Visa and MasterCard are supported in the application.

“We have introduced a self-help portal for all the residents of Kiambu County where our residents can log in and request for services from the county and be able to make payments. We are also supporting different modes of payment,” he said.

He indicated that in response to the President’s call to coordinate more with national institutions and leverage on existing structures, the Department of Finance also solicited the support of the National Youth Service which deployment of 85 additional Revenue & Enforcement Officers.

“We thank this Assembly for its timely approval of the engagement of these officers as their visible presence on the ground complemented our internal automation efforts,” he stated.

He said that the County Government will be issuing an initial 100,000 residents with the Visa-Enabled Kiambu County Cards, which will be used for various fee payments to the County Government and which can also be used on other platforms such as matatu fare payment and online shopping amongst others.

“Our investment in these measures has not gone to waste. Revenue collection as at May 2014 stood at Sh1.1 billion compared to Sh2.1 billion in May 2015. We expect to see an increase in the coming fiscal year, as our residents and workforce get more accustomed to the digitization taking place within the County. Out of the total internal revenue collection, a total of Sh456 million has been used to fund the development budget,” he said.

“It is my expectation that as the internally generated revenues increase, so will our obligation to develop the necessary Infrastructure to meet the future growth of our County. We will continue to entrench ourselves as innovative & efficient Government, utilizing international best practices in revenue collection,” he stated.

He explained the County Government is working closely with the ICT Authority and the World Bank Group to finalise the county’s our ICT Roadmap on how to better use technology to improve and increase service delivery.

“This will ensure that we continue to invest in the appropriate technology which will serve as an enabler in efficient, cost-effective and transparent internal operations and ensure that it we maintain global best practices while integrating with national and neighbouring County ICT infrastructure and systems, consisted with the philosophy of shared ICT services,” he said.

He further pointed out that the Department has also eliminated all forms of manual payments and has fully adopted the IFMIS System and e-procurement system which he stated will minimize tampering and fraud.

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