Connect with us

Hi, what are you looking for?

Nairobi City County Chief Officer, Revenue Administration Wilson Gakuya (center), along with County Revenue officers, ensures efficient service delivery and facilitates customer payments for various County services at the Customer Service Center, City Hall Annex on January 3, 2023.

Top stories

Nairobi County goes cashless in revenue collection

The cashless policy is also aimed at taming rampant corruption and streamlining operations at the county government.

NAIROBI, Kenya Jan 4 – Nairobi Governor Sakaja Johnson has taken a significant step in modernizing revenue collection by announcing a strict “No Cash” policy.

Addressing the public at City Hall Annex on Wednesday, where he recently inaugurated the Customer Service Center and has been actively involved in assisting both the Revenue Collection and Customer Care teams, Governor Sakaja emphasized the importance of transitioning to a cashless system.

“I want to inform all Nairobians that, from now on, we will not be accepting any cash payments. If any member of my revenue team requests payment in cash, please report them to 0738 041 292, and we will take immediate action. Legitimate County staff members will not ask for cash payments. Furthermore, enforcement activities will commence in February. No staff member is authorized to enforce any collections this month. We are using this month as a transition period to fully implement the Unified Business Permit (UBP) system,” stated Governor Sakaja.

The cashless policy is also aimed at taming rampant corruption at the county government.

“The Nairobi City County Government has adopted a strict “No Cash” policy for revenue collection. We urge our customers to make payments through the Nairobi City County Government Revenue collection accounts upon receiving their invoices. Payments can be made through:

Cooperative Bank, account name: Nairobi City County Revenue Collection, account number: 01141709410000.

Equity Bank, account name: Nairobi City County Revenue Collection, account number: 1770279910476.

USSD Number: *647#.

Revenue payers are also encouraged to visit the NairobiPay e-service Portal (www.nairobiservices.go.ke), City Hall Annex Customer Service Centre offices, or any Sub-county Finance offices for further clarification.”

This cashless policy marks a significant move towards modernizing revenue collection methods and ensuring transparency in the process.

Comments

More on Capital News

County News

President William Ruto says Gikomba Market will get a title deed in 90 days to end land grabbing, as the government rolls out a...

NATIONAL NEWS

NDMU has concluded the search and rescue operation at the collapsed South C building where two bodies were recovered, with the site handed over...

County News

Lands CS Alice Wahome has blamed Nairobi City County for the South C building collapse, saying illegal approval of extra floors and corruption at...

County News

Public Service Cabinet Secretary Geoffrey Ruku was on his way to the site for a briefing, officials said, as the scale of the tragedy...

Fifth Estate

The collapse of the building in South C once again places all stakeholders in the building and construction space in the spotlight.

NATIONAL NEWS

Sakaja said the initiative reflects his administration’s commitment to restoring long-neglected infrastructure across all 17 sub-counties.

County News

KHRC warns that shrinking budgets, ballooning pending bills, and collapsing services in Nairobi County reflect a national economic crisis hurting millions of residents.

NATIONAL NEWS

Sakaja said digitisation is gradually reversing revenue leakages that have persisted for years and eroded the county’s financial potential.