NAIROBI, Kenya, Mar 27 – Gulf African Bank has introduced a paperless banking technology that will keep paper out of the transaction equation as the bank seeks to fully automate its branches.
The shift to digital at the branch level will enable customers to complete their teller banking transactions in less than three minutes.
Gulf African Bank’s Managing Director Abdallah Abdulkhalik says this initiative will also be protecting the environment since there will be no more printing of copious amounts of forms to filled in by customers when transacting.
“At Gulf African Bank, we understand that our relationships with our customers are a critical source of value which we hope to harness even more with the launch of paperless banking. Our customers can now enjoy seamless experience whenever they visit any of our branches countrywide where this new service has taken the place of traditional paper products,” Abdulkhalik said.
The bank’s customer agenda involves fully digitizing and further installing self –service channels in the entire bank’s brick and mortar establishments.
Gulf African Bank is the leading premier Shari’ah compliant SME bank in Kenya.
The bank has been in the market for 10 years, operating as a one-stop financing and business development centre for Corporates, SMEs and the retail segments in Kenya.