NAIROBI, Kenya, Jan 27 – The number of letters sent in Kenya during the first quarter of 2024 has significantly dropped, reflecting the growing shift to electronic messaging platforms, a new report reveals.
According to the latest sector statistics from the Communications Authority of Kenya (CA), both domestic and international outgoing letters recorded sharp declines compared to the previous quarter.
Domestic letters fell by 43.2 percent to 806,045 between July and September last year, while international outgoing letters plummeted by 86.2 percent to 8,593.
The decline has been attributed to the widespread adoption of digital messaging services such as Gmail, Facebook, and Twitter, which offer faster and more efficient communication compared to traditional mail.
In contrast, international incoming letters surged from 55,832 in the previous quarter to 426,661 during the review period, showcasing a notable 663 percent increase.
Parcel deliveries also experienced significant growth, with the number of parcels handled rising by 280.9 percent to 542,325. However, international outgoing parcels saw a dramatic drop of 96.9 percent to 4,290 items.
The findings highlight the evolving nature of communication and logistics in Kenya, as digital platforms continue to dominate, reshaping traditional methods of correspondence.
