, NAIROBI, Kenya, Jun 28 – Nairobi residents have been urged to report cases of vandalism and illegal water connections in the city.
Speaking during the first annual stakeholders meeting of Nairobi Water and Sewerage Company, the executive secretary in charge of water, environment, energy and natural resources in Nairobi County John Gakuo said this will help the company deliver water to all city residents.
He assured that the county government was committed to deal with water and sewer challenges.
“Currently, the top-most concerns of Nairobi residents are about un-employment, insecurity, water, sanitation, housing, health and transport,” he noted.
“We can make the city a shining example of what good leadership can achieve, with the cooperation of development conscious citizens in the areas of education and training, health sector, water and sanitation, environment,” Gakuo said.
He challenged the National Environment Management Authority (NEMA) to ensure it revive efforts to preserve Nairobi River and all other natural resources in the county.
“I believe everything is possible and NEMA should prove to the world that it can be able to deal with the environmental challenges facing our county,” he affirmed.
Speaking during the forum, the Nairobi City Water and Sewerage Company Managing Director Philip Gichuki expressed optimism that the company will continue offering quality services despite the challenges it was facing.
“We are happy to be part of the new dispensation and we express our total commitment to providing water and sewerage services to the residents of Nairobi County,” he pointed out.
“Production has improved in the last two years, we now produce 540,000 cubic litres daily, up from 444,000 that were being produced in 2010,” he explained.
“It is notable that we experience a shortfall of 150,000 cubic litres to meet Nairobi’s demand of 690,000 cubic litres daily.”
He urged the County Authority to invest in its sewer system saying poor systems had remained a great challenge.
“The sewerage system has not been given due attention. We need to rehabilitate the sewerage system and build more lines. Currently only 40 percent of Nairobi is sewered,” he lamented.
The company launched a customer service charter that will help it deliver better services to its customers.