Now in its second year and with Kenya being the first country to initiate it in Airtel Africa’s operations, the Airtel Mentoring Program is part of the company’s Leadership Development Program through which the participants undergo at least five rigorous sessions with a mentor on topics that are deemed key and are linked to the mentees Performance Development Plan.
Speaking at the graduation ceremony the company’s Chairman of the Board of Directors Titus Naikuni acknowledged the importance of the program noting that it will not only help develop and retain diverse talent, but also build a robust community with diverse talent for the future of the company.
The mentoring program focuses on developing top and valued talent by pairing them with more experienced senior staff as mentors for a period of eight months. To ensure the effectiveness of the program, The Airtel Kenya mentoring relationships are modelled on grounds of reciprocity, respect, trust, discovery, commitment and empathy in line with our core values of Alive, Inclusivity and Respect.
The program has contributed in developing potential successors for senior leadership positions, retention of talent, improved productivity and achievement of career goals. The program has also contributed towards the development and embedment of the company’s recently launched Leadership Competency Framework.
The exchange of experiences is geared towards the improvement of employees’ capacity to deliver best in class customer experience through innovation and differentiation in the increasingly dynamic and competitive sector in the country.
Speaking during the graduation ceremony held at a Nairobi hotel, Airtel Kenya CEO Adil El Youssefi said; “Being mentored is one of the most valuable and effective development opportunities you can offer employees. Having the guidance, encouragement and support from the company leadership which has greater knowledge and experience will provide our employees who take part in the program with a broad range of personal and professional benefits, which ultimately lead to improved performance in the workplace.”