Connect with us

Hi, what are you looking for?

Capital Business
Capital Business

World

Nokia acknowledges limited N8 power problem

HELSINKI, Nov 19 – The world\’s leading mobile phone maker Nokia acknowledged Friday some of its new flagship N8 smartphones, which it hopes will help re-take lost market share, are simply dying.

Some customers are reporting that their N8 turned off unexpectedly without any way to turn them back on, or refused to power on at all.

"It\’s a very small number of phones, we don\’t have exact numbers," company spokesman Tapani Kaskinen told AFP on Friday.

The company said that complaints of the problems have emerged in the press in recent days, prompting Nokia to release a video interview Thursday with Executive Vice President Niklas Savander in which he said he was "concerned" about the flaw.

"We have dressed it down to the way we assemble the engines," Savander said, adding that the company has taken "precautionary measures" across their product line to weed out the problem.

The problem is covered by the phone\’s warranty, and if the original handset can\’t be fixed then the customer will be given a new one, Kaskinen said.

The N8, which is the company\’s first handset to run the Symbian 3 platform, was released in October.

It is the company\’s push to win back smartphone market share which has been pecked away over the past year by Apple\’s iPhone, Research in Motion\’s Blackberry, and handsets running Google\’s Android operating platform.

On Thursday, Fitch ratings agency downgraded Nokia to BBB+ from A-, citing a loss of overall market share as well as market share for the Symbian operating system.

Advertisement. Scroll to continue reading.
Click to comment
Advertisement

More on Capital Business

Executive Lifestyle

NAIROBI, Kenya, Mar 12 – The country’s super wealthy individuals are increasing their holding of bonds, gold and cash, a new report by Knight...

Ask Kirubi

NAIROBI, Kenya, Mar 9 – Businessman and industrialist Dr. Chris Kirubi has urged members of the public to exercise extreme caution when making any...

Ask Kirubi

NAIROBI, Kenya, Mar 24 – Businessman and industrialist Dr. Chris Kirubi is set to own half of Centum Investment Company PLC, following a go-ahead...

Ask Kirubi

It is without a doubt that the COVID-19 pandemic has caught the whole world by surprise. Although its full impact is yet to be...

Headlines

NAIROBI, Kenya, Mar 18 – Commercial Banks have been ordered to provide relief to borrowers on their personal loans, with loans eligible from March...

Kenya

NAIROBI, Kenya, Jun17 – Kenya’s tea leaves manufacturer Kericho Gold, has been awarded the Superbrands Seal by Superbrands East Africa for their quality variety...

Coronavirus

NAIROBI, Kenya, Apr 13 – As the local telecommunications industry gears up to roll out 5G networks in the country, the Communications Authority of...

Coronavirus

NAIROBI, Kenya, Mar 22 – Airtel Kenya is offering free internet access for students in order to enable continued learning at home in the...