NAIROBI, Kenya, Aug 7 – The Kenya Revenue Authority (KRA) has announced it will open a permanent office in Eastleigh next month, aiming to bring tax services closer to traders and strengthen compliance in one of Nairobi’s busiest commercial hubs.
The announcement was made during a meeting between the KRA Board and the Eastleigh Business District Association (EBDA), where tax compliance, trade facilitation, and business support topped the agenda.
KRA Board Chair Ndiritu Muriithi said the move is part of ongoing efforts to simplify tax processes and build trust with the business community.
“Eastleigh’s economic contribution is significant. This new office will make it easier for businesses to access KRA services and comply voluntarily,” he said.
Traders in Eastleigh have long raised concerns over limited access to tax services and a need for more practical support. The new office is expected to ease bottlenecks and reduce the need for traders to travel long distances for tax-related issues.
EBDA CEO Mohamed Mero welcomed the move, saying it reflects growing cooperation between government and business stakeholders.
“KRA is a key partner. We’re committed to continued dialogue and advocating for tax incentives that reflect the realities of our business community,” Mero said.
Also present at the meeting was Mandera Deputy Governor Dr. Ali Maalim Mohamud, who called for broader tax reforms that address the unique challenges faced by small and informal traders across the region.
The Eastleigh office is part of a wider KRA effort to decentralize services and expand its presence in underserved areas. In the last financial year, new offices were opened in Maua, Wote, Chuka, Eldama Ravine, Iten, Kapenguria, Lodwar, Malaba, Homabay, Migori, Siaya, Kakuma, Kainuk, and Tana River.
KRA says the Eastleigh office will also serve as a point for taxpayer education and dispute resolution, as it continues to seek more collaborative ways to boost revenue collection without stifling enterprise.
