Connect with us

Hi, what are you looking for?

Capital Business
Capital Business
COURTESY

Kenya

Rubis Energy Kenya Launches Digital App to Enhance Customer Experience

NAIROBI, Kenya, Mar 16 – Rubis Energy Kenya has launched an innovative mobile app dubbed “RUBiS App” as part of its promise to customers to make their life’s journey better.

The RUBiS App is a major advancement in RUBiS Energy’s strategic focus on enhancing the customer experience.

RUBiS Energy Kenya Group Managing Director Jean-Christian Bergeron said the introduction of the app is part of RUBiS’ strategy to redefine customer convenience and bring them maximum value.

“We are proud to launch the RUBiS App, an innovative tool that allows us to get closer to our customers for better service and make their lives on-the-go easier. Through this app, we want to deliver a frictionless digital experience across our main customer touchpoints with greater agility and value. It is our vision that the app will enhance our customers’ journey and provide comprehensive functionality,” said Bergeron.

The RUBiS App allows customers to plan their journeys and transact conveniently from their smartphones.

“Customers will be able to seamlessly perform different functions through the RUBiS App such as locate any RUBiS station countrywide, purchase K-gas and accessories for home delivery, purchase airtime, pay utility bills and make purchases at RUBiS Express and Brioche,” Bergeron explained.

With over 220 stations nationwide, RUBiS Energy Kenya seeks to be at the forefront of customer convenience in the next generation of oil marketers. The company has invested heavily in innovation targeted at meeting changing consumer needs.

“When we entered the market last year, we promised that our customers would enjoy a unique welcome and find all the products and services they need to facilitate their mobility. With the RUBiS App, we are delivering on our promise of ‘Making Your Life’s Journey Better’ to our customers while demonstrating quality, safety, convenience and service. We have the right technology in place to manage any market shifts and industry changes. As a company, we are dedicated to making m long-term investments in meeting our customers’ needs and ensuring our standards provide a memorable experience,” Bergeron said.

Last year, RUBiS announced its entry into the market after its successful takeover of KenolKobil and Gulf Energy Holdings Limited, becoming a major player in petroleum product distribution in East Africa.

Advertisement. Scroll to continue reading.

The energy marketer is targeting to rebrand its entire network of fuel stations – Kenol, Kobil and Gulf Energy – to RUBiS by end of 2022. All the fuel stations will undergo an ambitious modernization program to comply with international standards, especially in terms of safety and environmentally friendly practices.

Click to comment
Advertisement

More on Capital Business

Executive Lifestyle

NAIROBI, Kenya, Mar 12 – The country’s super wealthy individuals are increasing their holding of bonds, gold and cash, a new report by Knight...

Ask Kirubi

NAIROBI, Kenya, Mar 9 – Businessman and industrialist Dr. Chris Kirubi has urged members of the public to exercise extreme caution when making any...

Ask Kirubi

NAIROBI, Kenya, Mar 24 – Businessman and industrialist Dr. Chris Kirubi is set to own half of Centum Investment Company PLC, following a go-ahead...

Headlines

NAIROBI, Kenya, Mar 18 – Commercial Banks have been ordered to provide relief to borrowers on their personal loans, with loans eligible from March...

Ask Kirubi

It is without a doubt that the COVID-19 pandemic has caught the whole world by surprise. Although its full impact is yet to be...

Kenya

NAIROBI, Kenya, Jun17 – Kenya’s tea leaves manufacturer Kericho Gold, has been awarded the Superbrands Seal by Superbrands East Africa for their quality variety...

Coronavirus

NAIROBI, Kenya, Apr 13 – As the local telecommunications industry gears up to roll out 5G networks in the country, the Communications Authority of...

Coronavirus

NAIROBI, Kenya, Mar 22 – Airtel Kenya is offering free internet access for students in order to enable continued learning at home in the...