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Kenya

Safaricom launches Okoa Jahazi

NAIROBI, Kenya, Apr 1 – Mobile phone services provider Safaricom on Wednesday launched a new service that would enable its PrePay subscribers access airtime on credit and pay later when in situations where they cannot immediately purchase airtime or during emergencies.

Safaricom Chief Executive Officer Michael Joseph said the service dubbed Okoa Jahazi will initially allow PrePay subscribers to access a Sh50 credit advance.

“Getting a little extra when you really need it, could help you a lot. We are happy to announce that we will be offering our PrePay subscribers credit advance. So the next time you have to make that all important call and your balance is less than Sh5, just dial *131# ” he said.

The credit advance facility will however be applicable to Safaricom to Safaricom calls and SMS only.

Subscribers will be charged a minimal service fee of Sh5 for using the service and will be required to repay the advance credit within three days (72hours) using their next top-up.

The credit facility will not be restricted to specific days or time.

A subscriber who does not repay within 72 hours will not be allowed to use the facility again for a period of 30 days, while those with a pending balance will not be able to make another request.
 
Initially the service will be available to subscribers who have been on the network for at least 12 months, and whose usage for the previous week is more than Sh50.

Mr Joseph assured that the company would continue developing innovative products that respond to the communication needs of its subscribers, especially in these difficult economic times.

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