A woman was issued with an £80 Uber fine for dropping some Skittles in the back of the car.
Lydia Williams, 24, took to Twitter to rage about the massive cleaning bill she received after she and her boyfriend had accidentally knocked the sweets out of her hand, causing them to fall into the footwell of the car.
Sharing a picture of about 20 Skittles on the floor, she wrote: “Can’t believe I’ve had an £80 charge from Uber for ‘the severity’ of some spilled Skittles”.
After some users replied suggesting that she had received the fee after demonstrating “bad manners” she argued: “We brought the driver a meal deal and a drink? Very polite actually.”
According to a report on The Sun, Lydia was criticized for not cleaning up her mess, despite buying the driver a meal.
One blasted: “You think throwing food around a vehicle is polite? Why didn’t you just pick them up?”
Another added: “The charge is ridiculous but why didn’t you pick them up?”
An Uber spokeswoman added: “The Uber app is based on mutual respect for both riders and drivers. For licensed drivers who use the app, their vehicles are their place of work and any damage or mess can mean they are unable to continue working.”
Uber’s cleaning fee rules stipulate that the fees are charged to taxi users. “In order for riders to enjoy safe, comfortable rides, drivers work hard to maintain clean vehicles. Riders are responsible for damage to the interior or exterior of a vehicle caused by incidents such as vomiting or food spills. Cleaning fees are assessed and charged according to the extent of the damage. Cleaning fees are based on national industry averages for professional cleaning. These fees are paid in full to the vehicle’s driver. In the event you are charged a cleaning fee, you will receive an updated trip receipt.”