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K.O.T reacts to Safaricom’s airtime and data bundle heist after being sued over data expiry

Kenyans have yet again executed a free data bundle hack against Safaricom.


Kenya’s biggest telco Safaricom experienced a major glitch in their systems yesternight (22.10.19) that allowed subscribers to acquire data bundles and airtime for free.

The news spread like wildfire and more and more people subscribe to the crazy data amounts, took screenshots and shared on the internet. Safaricom was a top trending topic on Twitter on Wednesday (23.10.19) with many Kenyans on Twitter making fun of the heist in true Kenyan fashion.

https://twitter.com/whizaburia/status/1186925407074996225

As reported by The Sauce, another glitch happened in June 2019 and some Kenyans were able to access free data bundles at the company’s expense. These hacks are starting to raise eyebrows on how the management of the Telco is fairing.

The service provider was recently sued over the expiry of data and loss of unused Internet bundles. Lawyer and ICT practitioner Adrian Kamotho sued the firms and the industry regulator at the and Multimedia Appeals Tribunal. He wanted the three operators compelled to offer a service where subscribers can roll over unused data at no costs.

Shortly after being sued and to celebrate their 19th birthday, the company unveiled new products in a new strategy aimed at ensuring simplicity, transparency and honesty across all its products and operations, Capital Business reported.

This includes the launch of a new data plan and a new calling and SMS plan that will respectively offer data bundles and calling minutes with no expiry. Both Data bundles and Calls and SMS with no expiry are immediately available on *544#.

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