{"id":752715,"date":"2024-07-19T13:48:12","date_gmt":"2024-07-19T10:48:12","guid":{"rendered":"https:\/\/www.capitalfm.co.ke\/news\/?p=752715"},"modified":"2024-07-19T13:50:24","modified_gmt":"2024-07-19T10:50:24","slug":"kq-among-countries-affected-by-global-it-outage","status":"publish","type":"post","link":"https:\/\/www.capitalfm.co.ke\/news\/2024\/07\/kq-among-countries-affected-by-global-it-outage\/","title":{"rendered":"Kenya Airways affected by global IT outage"},"content":{"rendered":"\n<p><strong>NAIROBI, Kenya, Jul 19 &#8211; National carrier Kenya Airways Kenya is among companies affected by the global IT outages that have hit airlines, media and banks.<\/strong><\/p>\n\n\n\n<p>Kenya airways in a statement admitted that the outage is part of a larger global system disruption, which has severely impacted their ability to process bookings efficiently.<\/p>\n\n\n\n<p>\u201cWe are currently experiencing a system outage that has affected our booking system as a result of a global system outage. Customers are advised to expect slower than usual service as we implement our Business Continuity Plan,\u201d it said in a statement.<\/p>\n\n\n\n<p>In response to challenges posed by the outage, Kenya Airways has advised customers to visit their booking offices for assistance.<\/p>\n\n\n\n<p>This approach aims to provide direct support to passengers who may face difficulties in making or modifying their travel arrangements.<\/p>\n\n\n\n<p>Many flights have similarly been grounded, with queues and delays at major airports across the world.<\/p>\n\n\n\n<p>In the UK, railway companies have reported delays and say they\u2019re experiencing \u201cwidespread IT issues\u201d.<\/p>\n\n\n\n<p>Major airlines such as Delta and American Airlines have issued a \u201cglobal ground stop\u201d on all their flights.<\/p>\n\n\n\n<p>Flights that are currently airborne will continue, but no further flights will take off for now.<\/p>\n\n\n\n<p>British broadcaster BBC has also reported that UK based Sky News channel is off air due to the outages.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In response to challenges posed by the outage, Kenya Airways has advised customers to visit their booking offices for assistance.<\/p>\n","protected":false},"author":14438,"featured_media":705352,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[1981,491],"coauthors":[16298],"class_list":["post-752715","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-world","tag-featured","tag-kenya"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v27.5) - 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