City Hall ISO award was a fake

July 2, 2012 1:35 pm
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KENAS Managing Director Sammy Milgo further said due process was not followed in awarding the ISO 9001: 2008 Quality management System (QMS) certification/FILE

, NAIROBI, Kenya, Jul 2 – It has now been confirmed that the much-criticised ISO certification given to the Nairobi City Council in April was not valid, as the company that issued it is fake.

The Kenya Accreditation Service (KENAS) said on Monday that DQS Kenya, the firm that issued the certification, has not been accredited as an authorised certification office in the country.

KENAS Managing Director Sammy Milgo further said due process was not followed in awarding the ISO 9001: 2008 Quality management System (QMS) certification.

“The purported ISO certification issued to the City Council of Nairobi is not valid and therefore is null and void. The council should also not claim this ISO 9001: 2008 certification,” he stated.

“DQS Kenya is not accredited by any accreditation body in the world, which is a fact that we have established through our investigations. The ISO certificate issued by DQS Kenya was that of DQS GmbH, the German office in Frankfurt and not DQS, the Kenya office,” he said.

Milgo said DQS UL, the registered certification company in Frankfurt, Germany has denied any affiliation with DQS Kenya.

“DQS UL has asked the City Council of Nairobi to withdraw the ISO certificate as per the official communication from DQS UL to KENAS dated June 18th 2012,”he explained.

The Council of Nairobi had been awarded an ISO certification for introducing e-payments, adopting ICT, purging graft and cutting ghost workers.

However, the award elicited public scorn, with many City residents disagreeing with the certification and arguing that City Hall did not deserve it.

“We are also really imploring and urging the market to demand for credible services from certification bodies and you can get this once you use the correct accreditation body,” Milgo appealed.

Even with the certification, CCN has been on the spot over poor service delivery in the city especially water and poor response mechanisms during disasters within the city.

It has also been attributed to massive corruption cartels that have seen public assets misused for selfish gains.

In mid April, an audit report by PricewaterhouseCoopers revealed that 92 percent of the City Council of Nairobi workforce was incompetent and recommended that the council trim its large and inefficient workforce.
Last year, a similar report showed that the Council had 4,215 ghost workers on the payroll.

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