Safaricom CEO picks our call

November 2, 2010 12:00 am

, NAIROBI, Kenya, Nov 2 – He struck me as a laid back, easy going and approachable person who goes out of his way to make sure that people around him are comfortable.

Bob Collymore, the 52-year-old new Safaricom boss describes himself as ‘your regular kind of guy’ who cares about people.

“I care about what people’s needs are. When it comes to this job, I care much more about giving the customers what it is they want rather than having the biggest network with 5G, or 7G. It’s not about that; it’s about making sure that I understand the customer and that he or she gets their lives enriched by whatever products I sell to them,” he told Capital Business in a one-on-one interview.

Mr Collymore who has been serving on the Safaricom board for four years but moved to Kenya in the last two months has in the past worked as the Chief Officer of Corporate Affairs at Vodacom Group in South Africa where he honed his people-management skills.

The new Safaricom boss spoke to Capital Business Editor Evelyne Njoroge.


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