Microsoft: Lync-ing the PC, phone and browser


December 17, 2010 — Software manufacturer, Microsoft East and Southern Africa has announced the general availability of Microsoft Lync, formerly Office Communications Server, ushering in a new era of business communications.

A free trial version of Lync can be downloaded at and business customers can purchase the product.

Lync can make every engagement a virtual face-to-face meeting, because any interaction can now include video and audio conferencing, application and desktop sharing, instant messaging, and telephony.

Microsoft said in a statement that Lync works with the applications that are widely known such as Microsoft Office, SharePoint and Microsoft Outlook, which help overcome the hurdle of novelty and discomfort.

Administrators can benefit from a single, secure management infrastructure, new capabilities to increase adoption, and interoperability with existing systems.  These features lower cost of ownership, allow smoother deployment and migration, and provide greater choice and flexibility.

Speaking during the Microsoft Open Door event in Nairobi, Hardeep Sound, Regional Solutions Sales Manager at Microsoft, East and Southern Africa said: “Lync delivers on Microsoft’s vision to unify enterprise voice, instant messaging and Web-, audio- and videoconferencing into a new, connected communications experience. IT departments can evolve their infrastructure and either augment or remove their PBX systems with Lync.”

“And by deploying Lync they will empower their workforce to communicate and collaborate more efficiently and effectively, and stay connected to others on a wide range of devices no matter where they are located,” Sound added.

Customers using Lync 2010 are already changing the way they communicate, and find they are transforming their businesses while saving money.

”Lync’s voice capabilities can be used as an alternative to desk phones. Lync fits into an existing environment, so that organisations do not have to ‘rip and replace’ what they are currently using.  Lync can be built on top of a company’s infrastructure, therefore giving a lot more flexibility to communicate and collaborate with the right person, at the right time from familiar applications, whether at the office, at home, or on the road,”  said Edwin Kiiru, Line of Business Manager – Microsoft Solutions at Dimension Data East Africa.

“Adopting Lync Server 2010 offers organisations the opportunity to improve their unified communications environment.”

Microsoft Lync is the new family brand for the products formerly known as Microsoft Communications Server, Microsoft Communications Online and Microsoft Communicator, and now also includes Microsoft Lync Web App, and Microsoft Lync Online.

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