{"id":106421,"date":"2025-07-14T21:28:57","date_gmt":"2025-07-14T18:28:57","guid":{"rendered":"https:\/\/www.capitalfm.co.ke\/business\/?p=106421"},"modified":"2025-07-14T21:28:57","modified_gmt":"2025-07-14T18:28:57","slug":"post-office-could-be-owned-by-its-postmasters-uk-government-says","status":"publish","type":"post","link":"https:\/\/www.capitalfm.co.ke\/business\/2025\/07\/post-office-could-be-owned-by-its-postmasters-uk-government-says\/","title":{"rendered":"Post Office could be owned by its postmasters, UK government says"},"content":{"rendered":"<div class=\"sc-cce5f0ff-0 ktiuMQ\" data-testid=\"ad-unit\" data-component=\"ad-slot\">\n<div id=\"dotcom-top\" class=\"dotcom-ad active\" data-testid=\"dotcom-top\" aria-hidden=\"true\">\n<div class=\"dotcom-ad-inner\">\n<div id=\"dotcom-slot-top\" class=\"dotcom-slot\" data-google-query-id=\"CJii4sf8vI4DFYckBgAd9Xkaig\">\n<div id=\"google_ads_iframe_\/4817\/bbccom\/business\/business\/article\/top_0__container__\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<article>\n<div class=\"sc-3b6b161a-0 dEGcKf\" data-component=\"text-block\">\n<p class=\"sc-9a00e533-0 hxuGS\"><strong>JULY 14 &#8211; Ownership of the Post Office could be put into the hands of its postmasters, the government has suggested, as it launched a public consultation over the future of the service.<\/strong><\/p>\n<p class=\"sc-9a00e533-0 hxuGS\">The minister responsible, Gareth Thomas, said it was time for &#8220;a fresh vision&#8221; for the service, but said the government did not plan to reduce the number of branches.<\/p>\n<p class=\"sc-9a00e533-0 hxuGS\">The Post Office operates counters or shops in more than 11,500 locations around the country and is fully state-owned and subsidised by the taxpayer.<\/p>\n<p class=\"sc-9a00e533-0 hxuGS\">Plans for mutualisation have been under discussion for more than a decade, but were sidelined as the scandal around the wrongful conviction of sub-postmasters unfolded.<\/p>\n<\/div>\n<div class=\"sc-3b6b161a-0 dEGcKf\" data-component=\"text-block\">\n<p class=\"sc-9a00e533-0 hxuGS\">The government said it also wanted to transform the organisation&#8217;s culture in the wake of the scandal which saw hundreds of sub-postmasters wrongly accused of false accounting and theft at the branches they were running on the basis of data from faulty<b id=\"\" class=\"sc-d16436d-0 jpoiOL\">\u00a0<\/b>accountancy<b id=\"\" class=\"sc-d16436d-0 jpoiOL\">\u00a0<\/b>software called Horizon.<\/p>\n<p class=\"sc-9a00e533-0 hxuGS\">The scandal was brought back into the spotlight last week after the public inquiry into what went wrong published its first report, focusing on the impact on sub-postmasters and their families.<\/p>\n<p class=\"sc-9a00e533-0 hxuGS\">&#8220;We all know, sadly, the grim legacy&#8230; so this is about fixing the fundamental problems,&#8221; Thomas told the BBC.<\/p>\n<p class=\"sc-9a00e533-0 hxuGS\">The Post Office had to be transformed so that it was trusted by its postmasters as well as by the general public again, he said.<\/p>\n<p class=\"sc-9a00e533-0 hxuGS\">But he said he also wanted\u00a0<a class=\"sc-f9178328-0 bGFWdi\" href=\"https:\/\/www.gov.uk\/government\/consultations\/green-paper-future-of-post-office\/green-paper-future-of-post-office\" target=\"_blank\" rel=\"noopener\">the 12-week consultation<\/a>\u00a0to start a national debate over how the organisation should be run in the future, including the options of mutual ownership or a charter model like the BBC.<\/p>\n<\/div>\n<figure>\n<div class=\"sc-3b6b161a-0 hoQmHM\" data-component=\"image-block\">\n<div class=\"sc-d1200759-1 kycbVO\" data-testid=\"image\"><img decoding=\"async\" class=\"sc-d1200759-0 dvfjxj\" src=\"https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/1486\/live\/55ad80b0-60b0-11f0-94ee-eb2aebfd2fbb.jpg.webp\" alt=\"Post Office Minister Gareth Thomas in suit and tie, standing in front of a Post Office counter, with customer and staff in the background\" \/><\/div>\n<\/div>\n<div class=\"sc-3b6b161a-0 jvncPH\" data-component=\"caption-block\">\n<div class=\"sc-3b6b161a-0 jvncPH\" data-component=\"caption-block\"><\/div>\n<\/div><figcaption class=\"sc-536eff7b-0 FPsqq\">Post Office Minister Gareth Thomas said the review was about fixing &#8220;fundamental problems&#8221;<\/figcaption><\/figure>\n<div class=\"sc-3b6b161a-0 dEGcKf\" data-component=\"text-block\">\n<p class=\"sc-9a00e533-0 hxuGS\">The consultation includes a question over whether the Post Office should still be required to operate 11,500 branches. However, Thomas said the government believed the current size of the network was &#8220;broadly right&#8221; and did not foresee closures.<\/p>\n<p class=\"sc-9a00e533-0 hxuGS\">The minister also announced a further \u00a3118m to support the work already under way to deliver changes in the Post Office.<\/p>\n<\/div>\n<div class=\"sc-3b6b161a-0 fDtfvH\" data-component=\"subheadline-block\">\n<h2 class=\"sc-f98b1ad2-0 eOFjmw\">Future services<\/h2>\n<\/div>\n<div class=\"sc-3b6b161a-0 dEGcKf\" data-component=\"text-block\">\n<p class=\"sc-9a00e533-0 hxuGS\">As well as the question of ownership, the government is asking for views on what services the Post Office should offer in future, with a particular focus on banking, as major lenders continue to close High Street branches.<\/p>\n<p class=\"sc-9a00e533-0 hxuGS\">Currently customers can use the Post Office to pay in and withdraw money from accounts at most banks.<\/p>\n<p class=\"sc-9a00e533-0 hxuGS\">They can buy foreign currency, pick up welfare benefit forms and payments, and submit passport applications. But the full range of services are only offered at larger sites.<\/p>\n<p class=\"sc-9a00e533-0 hxuGS\">Research published alongside the so-called Green Paper on the future of Post Office suggests it adds &#8220;social value&#8221; of \u00a35.2bn per year to households and \u00a31.3bn annually to small and medium-sized businesses.<\/p>\n<p class=\"sc-9a00e533-0 hxuGS\">But the business has struggled to make a profit, relying on tens of millions of pounds of state subsidy, as customers posted fewer letters and turned to online services and other delivery operators, bypassing Post Office counters.<\/p>\n<p class=\"sc-9a00e533-0 hxuGS\">According to the Post Office, currently 99.7% of the population live within three miles of a Post Office and 4,000 of its branches are open seven days a week.<\/p>\n<p><strong>By BBC<\/strong><\/p>\n<\/div>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>JULY 14 &#8211; Ownership of the Post Office could be put into the hands of its postmasters, the government has suggested, as it launched a public consultation over the future of the service. The minister responsible, Gareth Thomas, said it was time for &#8220;a fresh vision&#8221; for the service, but said the government did not [&hellip;]<\/p>\n","protected":false},"author":13285,"featured_media":94148,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[57,23518,17519,23519,318],"coauthors":[701],"class_list":["post-106421","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-world","tag-government","tag-owned","tag-post-office","tag-postmasters","tag-uk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Post Office could be owned by its postmasters, UK government says - Capital Business<\/title>\n<meta name=\"description\" content=\"JULY 14 - Ownership of the Post Office could be put into the hands of its postmasters, the government has suggested, as it launched a public consultation Kenya breaking news | Kenya news today |\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capitalfm.co.ke\/business\/2025\/07\/post-office-could-be-owned-by-its-postmasters-uk-government-says\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Post Office could be owned by its postmasters, UK government says\" \/>\n<meta property=\"og:description\" content=\"JULY 14 - Ownership of the Post Office could be put into the hands of its postmasters, the government has suggested, as it launched a public consultation Kenya breaking news | Kenya news today |\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capitalfm.co.ke\/business\/2025\/07\/post-office-could-be-owned-by-its-postmasters-uk-government-says\/\" \/>\n<meta property=\"og:site_name\" content=\"Capital Business\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/facebook.com\/capitalfmkenya\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-14T18:28:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capitalfm.co.ke\/business\/files\/2024\/03\/65f1efcba31082fc2b6a647c-e1710405503247.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"630\" \/>\n\t<meta property=\"og:image:height\" content=\"420\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"CONTRIBUTOR\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@capitalfmkenya\" \/>\n<meta name=\"twitter:site\" content=\"@capitalfmkenya\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"CONTRIBUTOR\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.capitalfm.co.ke\\\/business\\\/2025\\\/07\\\/post-office-could-be-owned-by-its-postmasters-uk-government-says\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.capitalfm.co.ke\\\/business\\\/2025\\\/07\\\/post-office-could-be-owned-by-its-postmasters-uk-government-says\\\/\"},\"author\":{\"name\":\"CONTRIBUTOR\",\"@id\":\"https:\\\/\\\/www.capitalfm.co.ke\\\/business\\\/#\\\/schema\\\/person\\\/2957c9ebc6417f9c68e3abaed1854cd5\"},\"headline\":\"Post Office could be owned by its postmasters, UK government says\",\"datePublished\":\"2025-07-14T18:28:57+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.capitalfm.co.ke\\\/business\\\/2025\\\/07\\\/post-office-could-be-owned-by-its-postmasters-uk-government-says\\\/\"},\"wordCount\":533,\"publisher\":{\"@id\":\"https:\\\/\\\/www.capitalfm.co.ke\\\/business\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.capitalfm.co.ke\\\/business\\\/2025\\\/07\\\/post-office-could-be-owned-by-its-postmasters-uk-government-says\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.capitalfm.co.ke\\\/business\\\/files\\\/2024\\\/03\\\/65f1efcba31082fc2b6a647c-e1710405503247.jpeg\",\"keywords\":[\"government\",\"owned\",\"Post Office\",\"postmasters\",\"UK\"],\"articleSection\":[\"World\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.capitalfm.co.ke\\\/business\\\/2025\\\/07\\\/post-office-could-be-owned-by-its-postmasters-uk-government-says\\\/\",\"url\":\"https:\\\/\\\/www.capitalfm.co.ke\\\/business\\\/2025\\\/07\\\/post-office-could-be-owned-by-its-postmasters-uk-government-says\\\/\",\"name\":\"Post Office could be owned by its postmasters, UK government says - 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