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MEDS ICT Manager Alex Kimondo and Customer Service Manager Gladys Mburu at their office in Nairobi

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How MEDS increased their business efficiency through SYSPRO ERP

NAIROBI, Kenya July 19 – Are you in the manufacturing and distribution sector and you want to stay ahead in the market and have better yields? Why not try SYSPRO Enterprise Resource Planning (ERP) Software.

Established in 1978, SYSPRO ERP has distinguished itself as unique software that continues to enable players in the manufacturing and distribution sectors to have full control of their financial, warehouse and inventory management across their supply chain and business operations.

The ERP Software automates and integrates core business processes such as customer orders, production, inventory control, and reporting.

SYSPRO ERP provides solutions, processes and tools that are critical in aiding businesses manage their data and gain insights in their businesses.

SYSPRO’s strengths lie in a simplified approach to technology that allows expertise in a range of industries with a commitment to future-proofing customer and partner success.

SYSPRO has more than 15,000 licensed companies in over 60 countries across six continents.

Case Study: Mission for Essential Drugs and Supplies (MEDS).

The MEDS (Mission for Essential Drugs and Supplies) Offices

Mission for Essential Drugs and Supplies (MEDS) is one such organization that credits SYSPRO ERP for aiding it to revolutionize its operations.

MEDS, a faith based, and non-profit organization offers supply chain services in warehousing and distribution of medicines and medical supplies, quality assurance and health advisory services related to health products and technologies.

MEDS Customer Service Manager Gladys Mburu says the organization has countrywide distribution in Kenya and serves clients beyond Kenya in countries such as South Sudan, Sudan, Somalia, Mali, Central Africa Republic and Democratic Republic of Congo among others.

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MEDS serves faith-based facilities, Non-Governmental Organizations (NGOs), Government entities and Community Based organizations.

“MEDS which has close to 200 employees was among the first organizations in East Africa to deploy the SYSPRO Software system, “said Ms Mburu.

Consequently, MEDS ICT Manager Alex Kimondo noted the organization has been able to reduce its order processing time by 75 percent.

“Before adopting the SYSPRO ERP system, MEDS business processes were running on various unintegrated third-party applications. This made it time consuming and tedious to get an end-to-end view of all its operations,” revealed Kimondo.

MEDS therefore opted to seek for a solution that could give better control of its operations, simplify its supply chain management, and increase operational efficiency.

MEDS goal was to accelerate business activities, processes, competencies and models to fully leverage the changes and opportunities of digital technologies and their impact in a strategic and prioritized way. The organization was also seeking to manage its processes centrally and have control of all its operations especially with suppliers and customers.

“After deploying SYSPRO, MEDS has seen tremendous improvement in collaboration between departments, which has in turn improved efficiency across the organization,” he noted. Adding that SYSPRO has helped MEDS gain greater visibility of operations, increasing speed, efficiency and overall customer satisfaction.

Kimondo further noted that its incorporation of SYSPRO in the organization has been able to spur productivity.

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“We are now able to deliver supplies cost effectively. By automating many processes within the supply chain, MEDS has seen employee productivity increase by about 15 percent,” he said.

Through overall digitalization of the organization’s processes, MEDS has seen operational efficiency go up by about 85 percent.

“I would definitely recommend SYSPRO 8 because it is a future oriented ERP solution, easy to customize to fit one’s business needs, and adaptive to current and evolving technologies,” Mr. Kimondo noted.

ICT adoption has been identified as a key factor that can increase the competitiveness of Kenya’s manufacturing sector within both local and export markets.

Capital FM’s News caster Davis Ayega with ICT Manager Alex Kimondo in the factory

 

With the Kenya government projecting that the manufacturing sector by 2022 would be contributing 20 percent to the country’s Gross Domestic Product (GDP), Kimondo stresses that digital transformation in the manufacturing industry among other factors will make such projections a reality. According to the World Bank, a robust, diversified and globally competitive manufacturing sector can, without a doubt, contribute significantly to increasing the economic growth of the country.

The government has since set aside Sh20.5 billion in the Financial Year 2021/2022 to support manufacturing and job creating in the country

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