NAIROBI, Kenya, Jun 21 – Kenya Railways has been awarded the ISO 9001:2015 certification by Kenya Bureau of Standard (KEBS) after a review and evaluation of its Quality Management System.
The certification confirms Kenya Railways has put up systems and processes to ensure that its products and services meet the needs of clients.
Treasury Cabinet Secretary Ukur Yatani, in a speech read on his behalf by Chief Administrative Secretary for The National Treasury Nelson Gaichuhie, noted that Kenya’s economy would stand to benefit in many varied ways if all the players adopt international best practices.
“The real impact must be felt by the public who are the beneficiaries of the projects and services being offered by Kenya Railways. Kenya Railways must therefore ensure that the gains made are maintained and that any inefficiencies are identified and uprooted so that the desired outcomes can be achieved,” he said.
In the 2021-2022 National Budget, treasury set aside Sh27 billion to go towards the railway transport sub sector, which the CS said is in line with the government’s agenda of achieving seamless connection of the Standard Gauge Railway and Metre Gauge Railway lines to give Kenya more capacity in serving our neighboring economies,.
Kenya Railways Managing Director Phillip Mainga said that the ISO certification was a confirmation that the corporation was on track towards the realization of its vision.
“This QMS ISO Certification will benefit Kenya Railways in many ways such as better resource management, reduced wastage, increased operational efficiency and most importantly enhanced customer service delivery” He added.
The certification was granted in two certificates, i.e. Kenya Railways Headquarters and Railways Training Institute (RTI) under certificate Number KEBS/QMS/RF/345REV.00 and KEBS/QMS/RF/342/REV.002 respectively.
The two certificates are offered separately as a distinction and differentiation of the vocational education training services being offered by RTI as it provides skills and technology to the railway sector.