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The app, which is available for download on Google Play and the App Store, also allows customers to get access to their digital receipts, regular updates, as well as information on upcoming offers/FILE

Kenya

Carrefour Kenya to Enhance Online Shopping Experience through new Mobile App

NAIROBI, Kenya, Jan 27- Carrefour, owned and operated by Majid Al Futtaim in Kenya has launched a new mobile application that will enhance the online shopping experience for its Kenyan customers.

According to the company, the app is expected to offer customers a seamless shopping experience allowing them to quickly and conveniently browse and add all their essentials to a digital cart.

Offering more than 8,000 items including groceries, fresh food, and light household products, the app features a ‘build your shopping list’ function, as well as a ‘, frequently purchased’ tab which saves items bought regularly. Customers can also access their receipts as well as past transactions anytime through the app.

Country Manager of Carrefour Kenya at Majid Al Futtaim Retail, Franck Moreau, said, “We are confident that the new app will provide Kenyan customers with a convenient and safe option to shop from the comfort of their homes.”

“Since the start of the pandemic, we have seen significant growth in online shopping. As such, the introduction of our new app also responds to the growing demand in Kenya for a more sophisticated online shopping platform,” he added.

Delivery is available within Nairobi with plans to expand to other cities across the country soon.

At the same time, the online shopping app allows customers to choose a 1-hour delivery slot either on the same day or the next day between 9 am – 8 pm, for a delivery fee of Sh99.

Initially, payments will only be performed through the mobile money platform, M-PESA.

However, the Carrefour team is working on extending the same to Debit/ Credit card payments in the coming months.

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The MAF Carrefour app is available for download on both Google Play and the App Store.

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