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M-TIBA, set up in 2016, has connected four million Kenyans to 1,400 partner clinics and hospitals, in addition to healthcare payers including governments, insurers, and donors through a simple SMS-based system./COURTESY


M-Tiba launches SMS-based service for security personnel to verify healthcare workers Attached to KHF

NAIROBI, Kenya, May 7 – M-TIBA has launched an SMS-based service to help security agencies identify essential healthcare service providers working under the Kenya Healthcare Federation, which consists of over 75 organizations in the health sector.

Kenya Healthcare Federation CEO Dr. Anastasia Nyalita says the service will help the members to carry on with their official duties during curfew hours, or when transiting through lockdown areas.

Security agencies need only to send a free SMS with an ID number of the healthcare worker to 20253, where they will receive a confirmation message from M-TIBA authenticating the ID – and vehicle registration details, when available.

Over 2,000 staff of KHF member organizations have already been registered on the platform pilot and a further 2,000 healthcare workers will register in the coming weeks.

“As all efforts are directed towards containing the spread of COVID 19, we need to simultaneously support and maintain the availability of essential workers, medications, equipment, and supplies. Our partnership with M-TIBA will help our members and the security services smoothen the flow of these essential services at this critical time,” Nyalita said.

M-Tiba’s parent company CarePay Kenya’s CEO Moses Kuria said the firm is continuing to work with healthcare providers and insurers to find new ways to use the platform to ensure the safe and uninterrupted provision of healthcare and supplies

“The mobile is a powerful weapon in Kenya’s fight against COVID-19. Our development team has done a fantastic job in rapidly building and deploying this ID verification module on M-TIBA,” he said.

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