NAIROBI, Kenya, Jan 10 – The Kenya Bureau of Standards (KEBS) has unveiled a plan to enroll Kenyans in the fight against sale of substandard products and services in the market.
The ‘Wajibika na KEBS‘, the programme aims at engaging Kenyans in reporting any encounters with suspected substandard products on sale through its various customer touch points such as such as KEBS Official App, emails, SMS and Toll-Free Number.
“The move to widen the scope of ‘Wajibika na KEBS’ is born out of the need to put in place a two pronged approach that encourages collaboration between KEBS officers and Kenyans in tackling the proliferation of substandard products and counterfeits in the country.
“We anticipate that ‘Wajibika Na KEBS’ will usher a future of a more interactive bureau and hopefully a more accountable public that values quality and embraces communal progress,” said Lt. Col. (Rtd) Bernard Njiraini, Managing Director, KEBS.
Under the ‘Wajibika na KEBS’ programme, members of the public can verify whether the S-Mark permit on a product is valid by sending the code underneath the S-Mark to 20023 (SM#Code) to get product manufacturing details.
One will immediately receive an SMS confirming the validity and details of the manufacturing permit. If the details are different, members of the public are encouraged to report to KEBS Toll Free Number 1545 during official working hours 8.00AM to 1.00 PM and 2.00 PM to 5.00 PM, Monday to Friday.
Individuals can also verify products using the KEBS Official App on Google Play and Apple App Store, or visit our offices countrywide.
Speaking during his maiden visit to the KEBS Headquarters and launch event, the Principal Secretary for Industrialization, Dr. Francis Owino lauded KEBS efforts to tackle trade in substandard products.
“The ‘Wajibika Na KEBS’ programme has comes at a time when the government has prioritized the fight against illicit trade and is keen on the fight against substandard products. Cultivating a culture of quality, where everybody is accountable for ensuring that quality of products and services is maintained is key in promoting a vibrant economy and growth in the Country’s GDP,” said Dr. Owino.