Safaricom customers to pay for AliExpress goods via Lipa na M-Pesa

March 12, 2019
Safaricom Chief Customer Officer Sylvia Mulinge says the new partnership with AliExpress will not affect the telco’s Masoko e-commerce platform.

NAIROBI, Kenya, Mar 12 – Ali Express customers in Kenya can now pay for goods using M-Pesa following a partnership deal with Safaricom and Ant financial, the world’s largest fintech service provider. 

The partnership between the two platforms comes five months later after Safaricom announced its M-Pesa global initiative.

Safaricom Chief Customer Officer Sylvia Mulinge said customers shopping from the site can pay for their merchandise for as low as Sh1,000.

Boniface Mungania, Head of M-Pesa, added that 46 per cent of e-commerce web traffic comes from aliexpress.com.

“Our more than 21 million customers can now enjoy the safety, reliability and convenience of M-Pesa when shopping on Aliexpress. This partnership seeks to connect Kenyans to even more business opportunities by enabling them to seamlessly source, purchase and import goods from the world’s leading manufacturers,” said Mulinge.

M-Pesa will appear as a payment option after checking out on AliExpressxpress.com.

Once a customer selects M-Pesa as a payment option, they will share their mobile phone number and receive communication to key in their pin number to finalize the payment.

M-Pesa customers will then have their cost revealed in Kenya shillings with standard Lipa na M-Pesa paybill charges according to the number of transactions made at that period of time.

Mulinge says the new partnership with AliExpress will not affect the telco’s Masoko e-commerce platform but seeks to address small traders needs as it continues to expand M-PESA’s capabilities.

“Masoko is more of a Kenyan market place, we can’t ignore that consumers are shopping in more global places and we are just following where the customers are and still adopting innovation under Masoko,” she said

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