NAIROBI, Kenya, Dec 7 – Tuskys Supermarket has confirmed plans to defend the local formal retail market against encroachment by multinational retailers in a turbulent year for retailers that has seen drastic realignment in the sector after Nakumatt’s woes.
Speaking when he hosted suppliers to the formal launch of the Tuskys Christmas Deal Poa customer reward programme, Tuskys CEO Dan Githua said local retailers are confident of regaining growth by promoting mutual partnerships with suppliers while enhancing customer experience value at the shop floor.
Githua said the local retail sector has a bright future ahead, as it remains a barometer of the economy.
“This year has been difficult but we are glad to confirm that we have reached a decision to foster closer relations with a suppliers and related stakeholders in our quest to advance a homegrown retail sector to the next level,” Githua said.
“Kenyan retailers have the capacity and ability to ward off the multinationals market assault by maintaining world-class standards on all fronts including prompt payments and customer service excellence,” he added.
Gathua’s comments come in the wake of increased competition in the retail sector from multinationals and smaller but growing supermarkets.
The multinationals are also feeling the heat with Majid Al Futtaim Hypermarkets – franchise holder of Carrefour- has applied to the Competition Authority of Kenya to be protected from competing businesses shared by the same landlord within a radius of 5 kilometers for a period of 5 years.
“The parties propose that Lessor shall not lease to, or enter into any similar arrangement with any party for premises in a centre developed, owned and/or operated by the Lessor within a radius of 5 kilometres of the centre for the purpose of establishing and/or conducting the business activity of hypermarket, supermarket or any other similar business unless mutually agreed,” states the gazette notice signed by the CAK Director General Wangombe Kariuki.
Kariuki, however, says the request by Majid Al Futtaim is in contravention of regulations unless an exemption is given, with the Kenya gazette publication serving as a notice to members of the public.