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Uber to provide insurance cover for riders

The insurance policy took effect from October 16, 2017 and continues to be available to all riders using Uber.

NAIROBI, Kenya, Oct 31- Uber has partnered with First Assurance Company Limited to provide insurance cover for all riders for each trip they take.

Riders using the app will be insured for accidental medical expenses, costs while on hospital confinement, ambulance emergency as well as compensation for death or serious injury suffered by a passenger amongst others while on a trip with Uber.

The insurance policy took effect from October 16, 2017 and continues to be available to all riders using Uber.

This is the third country in Africa Uber has introduced the insurance service having launched the service in June this year with Chubb insurance in South Africa and Nigeria the firm partnered with Axa Mansard.

First Assurance Company Limited provides both general and life insurance policies such as motor, life, travel and medical insurance.

“We are excited about this new and innovative insurance policy. The insurance coverage goes hand in hand with Uber’s commitment to build safety into our service from beginning to end: before a passenger even gets into the car, throughout the journey and after they have reached their destination,” said Uber’s General Manager for East Africa Loic Amado.

This announcement follows the company’s rollout of the Real-Time ID check in June this year.

The Real-Time ID check feature requires drivers logging on to the app to take a photo (selfie), which is then verified against Uber’s records through advanced facial recognition technology.

If a driver fails the test, their account will be temporarily blocked until the issue is resolved.

“We are pleased about our partnership with Uber which will enable us to continue doing what we do best; providing insurance and quality services that create and add value to all Kenyans, we are happy to provide insurance products to Uber riders when they are using the app,” George Alande, Managing Director at First Assurance explains.

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