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The ride-hailing service was forced to revise its terms after their drivers protested/COURTESY

Kenya

Happy driver, happy rider: Taxify gives as reason for rise in fares

The ride-hailing service was forced to revise its terms after their drivers protested/COURTESY

NAIROBI, Kenya, Sep 17 – Taxify has revised its prices upwards setting the minimum ride fare at Sh220 from the previous Sh200 as price wars intensify in Kenya’s ride-sharing sector.

Taxify says the move was the result of consultations with drivers and partners to find a way forward for both drivers and customers.

Taxify also set the base fare at Sh75, Sh30 per kilometer and Sh4 per minute.

“We want to offer the best ride experience for our customers, we also want our drivers to be happy going online to deliver safe convenient and affordable rides,” the firm stated.

On Monday, drivers of the leading cab-hailing platforms operating in Kenya: Uber, Taxify, Little and Mondo Ride went on strike to protest unfriendly policies of their service providers.

The drivers allege that their incomes have reduced drastically in recent months as the taxi-hailing firms continue to accept more cabs and demanded that new registrations be stopped given the increased competition for passengers.

Over the last few months, the drivers have been engaged in on-and-off strikes protesting falling earnings.

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