KRA Commissioner General John Njiraini said the authority is using data from iTax to design and implement effective compliance strategies.
“The Authority is leveraging on the iTax system to improve client service and promote voluntary compliance,” said Njiraini.
KRA has been conducting hands-on trainings and sensitization programmes through tax education programmes that are being run countrywide to support taxpayers registering on iTax.
KRA has also partnered with appointed licensed and trained intermediary agents who assist taxpayers register and file their returns through the iTax system.
The Commissioner General is urging Kenyan to commence filing their Individual Income tax return today so as to beat the 30th June 2015 deadline.
However, for taxpayers who might experience challenges in accessing online services to file their returns, KRA will accept manual returns.
“KRA has a dedicated team on standby that will be accessible to offer assistance to those who are likely to experience challenges in filing their return,” said Njiraini.
KRA has set up six iTax Support Centres and has presence in 16 Huduma Centres which also handle iTax related queries. The iTax System provides an integrated view of a taxpayer. The system was rolled out in October 2013 in an effort to increase efficiency and ensure better compliance with tax laws.
iTax System gives taxpayers the luxury of filing returns from the comfort of their homes or offices at any hour of day or night.