Dubbed ‘Premier World’, winning features in the airline’s business class include full flatbed seats, laptop stowage, armrests that also act as privacy dividers, high quality in-flight entertainment, USB port, power sockets and a wide range of in-flight catering among other features.
This is the airline’s third win in a row.
The airline clinched the top slot battling out South African Airways, Royal Air Maroc, Egypt Air and Ethiopian Airline.
Africa’s leading Airline was however picked by South African Airline while Ethiopian Airlines was awarded the best Economy class in Africa.
Attributing the success to recent investments on its product offering, KQ Chief Executive and Managing Director Mbuvi Ngunze said, “We have been investing heavily on our product in a bid to improve the customers’ experience. This award, the third year in a row, is a testament of the investments that we have made in the past couple of years in terms of our aircrafts and the service we offer our customers.”
The company has also been upgrading facilities and has new lounges at The Jomo Kenyatta International Airport among others.
Kenya Airways also currently boasts the youngest fleet in the region having invested in new equipment including the Boeing 787 Dreamliner. It has already received seven of the nine ordered Dreamliners with the last one expected next month.
The award however comes at a time when the airline is facing major challenges, such as loss making. The company, for instance, posted a pre-tax loss of over Sh4.8bn in the year ended March 2014.
The Ebola epidemic last year also posed a challenge contributing heavily to the company’s losses with the suspension of flights to Monrovia, Liberia and Freetown, Sierra Leone last year. Travel advisories issued against Kenya amidst its insecurity concerns also played a part in the airline’s challenges.