Twitter adds feature to allow Direct Message without a follow back

April 21, 2015
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, Twitter

Twitter is now giving users an option to receive direct messages from anyone without following them first. This opt-in feature allows users to receive messages by checking and enabling the option in your Security and privacy settings on twitter.com. The setting also allows you to reply to anyone who sends you a Direct Message, regardless of whether or not that person follows you. If you do not want to receive a Direct Message from someone you don’t want to privately converse with, you can still disable this feature in the same page by opting out. Some accounts, including businesses, have enabled a setting to receive Direct Messages from anyone.

The setting also allows you to reply to anyone who sends you a Direct Message, regardless of whether or not that person follows you. If you do not want to receive a Direct Message from someone you don’t want to privately converse with, you can still disable this feature in the same page by opting out. Some accounts, including businesses, have enabled a setting to receive Direct Messages.

This feature makes it easier for companies to deal with queries and comments privately whenever an issue is raised by their customers. Now, corporate accounts won’t have to follow back thousands of users to deal with customer issues.

The company recently announced two new features, group direct messages and mobile video cameras. The group DMs group allows Twitter users to have private conversations with up to 20 other Twitter users at once.

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