WATAMU, Kenya, Apr 13 – Medina Palms Resort in Watamu has received the Best 2015 TripAdvisor Travellers Choice Award in the hotels category. The resort ranked first among the top ten hotels in Kenya and among the top 25 hotels in Africa.
A special presentation for the award was held in Watamu with TripAdvisor’s Manager for Africa Chad Shiver flying in from London to present the award to Medina Palms.
The TripAdvisor Travellers Choice Awards are based on reviews and opinions from millions of travelers with the hallmarks being remarkable service, quality and value.
Kenya Tourism Board (KTB) Managing Director Muriithi Ndegwa commended Medina Palms for its exemplary services warranting the recognition by TripAdvisor. He reiterated KTB’s commitment to supporting the tourism industry and called on stakeholders and the general public to collaborate together with KTB to showcase Kenya as tourism destination with quality products. “Kenya is known for its unique and quality tourism products despite the challenges we are facing as a country. Medina Palms has today demonstrated this fact by emerging the top hotel in the country and also being among the top 25 hotels in Africa” added Ndegwa.
Medina Palms Director Max Cheli expressed the hotel’s appreciation to its customers for their positive reviews that won the prestigious award. He also appreciated the hotel staff for their excellent customer focused services.
“We at Medina Palms will continue offering world class services to our clients to ensure a memorable experience not only in our facility but also in Watamu,” added Cheli.
Also launched at the Awards Ceremony was a new initiative by the tourism fraternity in Watamu. A group of private sector stakeholders has created a website and social media platform called Wonders of Watamu.
It is a marketing initiative to create global awareness of Watamu as a tourist destination. The campaign will focus on key social media platforms with daily posts to Facebook, Twitter and Instagram, as well a website that provides updated information on Watamu and the surrounding areas, and planned access to a simple booking platform.
Already Wonders of Watamu has created an online buzz with nearly 8,000 Facebook fans in just over a month and hundreds of fans and followers on Twitter and Instagram. Driving the campaign is local Watamu resident and online tourism expert – Damian Cook, the CEO of E-Tourism Frontiers.
Cook praised the Watamu tourism sector for their dynamic approach. “Watamu is hugely special area and it offers tourists a huge range of activities including watersports, a beach that is one of the best in the world and Watamu Marine Park and Reserve, Mida Creek and Arabuko Sokoke Forest.
It’s been great to see local stakeholders working together to generate content and campaigns for Watamu that have already attracted a worldwide following. We are also pleased to be working with Flow East Africa – a digital agency that specializes in the tourism sector,” said Cook.