Blogger: A day in a dog’s life
When I first showed up at Capital FM for work I didn’t know what to expect but I knew what I wanted. I wanted to learn how to be successful. In my mind, there was only one man who I could learn this from, Chris Kirubi. This part of my life story started 5 years before when I was working for Tedd Josiah. He is one of the most iconic Kenyan music producers from whom I had learned invaluable lessons that I still apply today.
It so happened that one day we were cleaning the studio offices at Blu Zebra Records, a card fell out of a magazine stack. On picking it up, I noticed that it was no ordinary card. It was ivory in color and it had an emblem that was embossed on the card’s surface in some sort of waxy print. It looked sophisticated and the texture gave off a rather luxurious feel to it. The name on the card read Chris Kirubi and the details were arranged in a simple and neat manner that was laid-back-confident. The name was familiar, I knew this was one of the top businessmen in the country. I held on to the card and went about researching all I could about his empire and what kind of man he was. In my quest to know about him I couldn’t differentiate what information was true and what was myth. In the end, I decided I would meet him one day and find out why he was successful.
Fast forward 5 years later, I was seated at the Capital FM reception waiting to be interviewed for a graphic designer position by the then Marketing Manager Angelique Bennaars. She took me in for the interview and later told me I had had been accepted into the company and that I was to start immediately as an apprentice under one Mark Mwera. I was led to my workstation that was tucked away in a corner. It was stuffy and hot, but it was where I got my first lesson from ‘Chairman’ as everyone at the station calls him.
1. Know your people
You see, CK has a habit of always visiting his businesses without notice and you would be surprised to know that he knows all his employees personally. On my first day as he was passing my corner on his way to the studio, he stopped and looked at me and asked me, “Who the hell are you and why are you using my machine?” I was dumbfounded, and for a moment I didn’t know what to say. “I’m the new designer…” I replied in a scared voice.
“Did I interview you?” He asked now with his voice raised.
“No. But I was interviewed by Angelique”, I said trying to assert myself.
He came over and ordered me to leave my machine and get off the premises because he didn’t know who I was. Anyway, this scene replayed over the next few days until he realized I wasn’t going anywhere and so he let me stay and work. He warned me that he would throw me out the window from the 19th floor if I didn’t work hard and deliver outstanding work. In the end, I got to understand the concept behind his actions because this is how he runs his empire. He makes an effort to know his people. From that time, he never forgot my name and made it a point to know what my life goals were. To date he remembers I told him I would accomplish more than he ever did [the challenge is still on]. I also realized that the man knows everyone who works for him, be it in his corporate businesses or even manufacturing plants. It’s hard to find an employee in any Kirubi’s companies who hasn’t interacted with the Chairman. As a result, I have learnt that as a leader when you make an effort to personally know the people working for you, what you get in return is a sense of ownership towards your organization by employees. One feels motivated to perform when you know that your boss knows you personally and appreciates the role you play.
2. Only Buy Into What You Would Like to Own
On asking him what I should consider when buying stocks his answer was simple. He said, “My approach to choosing the company whose stocks I will buy is based on a simple objective; owning the whole company. That way, my decision will be based on logical thinking and not emotion or speculation. When buying always ask yourself, is this the type of company I want to own? Does it’s business model appeal to me and is it easy to understand?”
Over the few years I worked in his company I studied his investment patterns and I realized the reason why he was successful in the stock market is because his investment style was long term and the motivation was to be the majority owner of the company in question. Later he would say, “I don’t invest to make a quick buck because doing so defies the laws of nature. When you plant, it is only natural that you nurture your crop and patiently wait for the crop to mature. Harvesting before the right time will be robbing yourself off the greater potential of what you would have gotten out of your investment. This has always been CK’s approach when purchasing anything not only stocks. This year (2015) he made Kshs. 2.8 billion from the sale of his UAP Holdings stake after waiting for 10 years. Read the story here
3. Be Your Product’s Best Salesman and it’s Most Loyal Consumer
You will always catch CK selling and hawking his products shamelessly regardless of where he is.
Once we were having dinner in a posh restaurant and the waiter brought us a certain brand of bottled water which visibly offended CK. You see, CK is a shareholder of Nairobi Bottlers, a bottling franchise of the Coca-Cola Company which makes bottled water known as Dasani™. The water the waiter had served us was another brand that was a competitor and CK’s loyalty to his brand is the reason why he was offended. Anyway, he went on to ensure that the restaurant changed their brand of drinking water by selling the Dasani™ brand to the restaurant owner. The condition he gave was simple; if he was to dine in that restaurant again they had to be his customers first. It was the ultimate statement of loyalty in business.
On random days, you will catch CK stopping women on the streets of Nairobi to ask them if they have used his Haco hair products and what he can change or add in his offering. One of the most memorable quotes I got from him is, ‘A good salesman will be rich. A good salesman who sells a product he can stake his life on will own the world’. As for his lifestyle brands, one would expect CK to use imported sophisticated expensive brands but you’d be surprised to know he uses the very products that he manufactures as proof of their quality. Check any Haco products and you will see his signature. It’s that serious.