The Postmaster General Enock Kinara said the system is part of the corporation’s efforts to automate front and back office functions in a bid to ramp up efficiency in end-to-end business operations.
Kinara says the corporation wants to gradually ratchet up revenues from Sh3.57 billion in 2012/2013 financial year to Sh4.5 billion in 2013/2014.
“Then from Sh4.5 billion to Sh6.5 billion in 2014/2015 and from Sh6.5 billion to Sh9 billion 2015/2016 to hit a cumulative target of Sh20 billion in three years,” said Kinara.
The corporation currently uses a myriad of stand-alone business applications for various functionalities and therefore have no centralised source of data for management information systems.
TechnoBrain and Reason solution Consortium won the contract and will implement the system in one year with effect from this month.
“This will not only lead to readily available business intelligence, but also harness the uses of ICT for service delivery at all levels. We have already earmarked various departments for automation such as finance, accounts, human resources, procurement and retail chain processes,” said Kinara.
He said there is need to realign the corporation’s operations and strengthen its profit centres through improving ICT infrastructure and prioritising ICT in budgeting,
The corporation invested in the Posta Pesa payment solution in 2013 to enable it transact several operations electronically that include agency banking, mobile money transfer, e-commerce and e-payment of utility bills.
“We have already integrated five banks among them, Kenya Commercial Bank, National Bank and Co-operative Bank,” he said.