Government goes big on social media engagement

February 20, 2014
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According to State House Digital Director Dennis Itumbi, the platform will help ministries understand what Kenyans expect of them and provide long-lasting solutions/FILE
According to State House Digital Director Dennis Itumbi, the platform will help ministries understand what Kenyans expect of them and provide long-lasting solutions/FILE
NAIROBI, Kenya, Feb 20 – The Presidential Strategic Communications Unit has unveiled an interactive platform on social media where the public can field questions to various ministries and get real time answers.

According to State House Digital Director Dennis Itumbi, the platform will help ministries understand what Kenyans expect of them and provide long-lasting solutions.

“We are putting the senior most in the ministries on this so that they can answer questions from the public. For ministries that are not found on Facebook, Twitter or SMS by the time we leave those ministries we will have set those platforms; that way they are able to do a direct interaction,” he said.

“The questions will go into a data base where they will be recorded for response; they will not only be answering questions but also taking the feedback.” explained Itumbi.

The first to incorporate the venture was the Ministry of Labour where the Cabinet Secretary Kazungu Kambi urged members of the public to engage in the dialogue.

“We did say that ours would be an open door policy to all people we serve as a government. We want to involve each and every Kenyan because the Bill of rights states that these are your rights and nobody can deny them,” observed Kambi.

The State House Digital Team earlier this month partnered with the Nakuru County Government to provide free Wi-Fi to residents for the next one month.

Speaking at the launch in Nakuru at the time, Itumbi said the Sh200 million project is a partnership with Infonet Africa.

“Jubilee pledged to connect five towns to free Wi-Fi. The journey to keep the promise has just begun,” Itumbi said.

In keeping with President Uhuru Kenyatta’s pledge of a digital government, the State House Digital Team also pledged to design and deliver a website and Android App in the near future.

“We are committed to ensure Kenyans, particularly the youth are connected,” Itumbi said.

Nakuru Governor Kinuthia Mbugua said the county would use the resources to connect farmers to the Internet and improve research in institutions of higher learning.

“We are ready to ensure that our people benefit from connectivity, we are certain we will transform the democratic space and open up opportunities,” the Governor said, at the launch also attended by top government officials.

The State House Digital Team is credited for championing the use of new media for official government communication since its formation last year.
NAIROBI, Kenya, Feb 20 – The Presidential Strategic Communications Unit has unveiled an interactive platform on social media where the public can field questions to various ministries and get real time answers.

According to State House Digital Director Dennis Itumbi, the platform will help ministries understand what Kenyans expect of them and provide long-lasting solutions.

“We are putting the senior most in the ministries on this so that they can answer questions from the public. For ministries that are not found on Facebook, Twitter or SMS by the time we leave those ministries we will have set those platforms; that way they are able to do a direct interaction,” he said.

“The questions will go into a data base where they will be recorded for response; they will not only be answering questions but also taking the feedback.” explained Itumbi.

The first to incorporate the venture was the Ministry of Labour where the Cabinet Secretary Kazungu Kambi urged members of the public to engage in the dialogue.

“We did say that ours would be an open door policy to all people we serve as a government. We want to involve each and every Kenyan because the Bill of rights states that these are your rights and nobody can deny them,” observed Kambi.

The State House Digital Team earlier this month partnered with the Nakuru County Government to provide free Wi-Fi to residents for the next one month.

Speaking at the launch in Nakuru at the time, Itumbi said the Sh200 million project is a partnership with Infonet Africa.

“Jubilee pledged to connect five towns to free Wi-Fi. The journey to keep the promise has just begun,” Itumbi said.

In keeping with President Uhuru Kenyatta’s pledge of a digital government, the State House Digital Team also pledged to design and deliver a website and Android App in the near future.

“We are committed to ensure Kenyans, particularly the youth are connected,” Itumbi said.

Nakuru Governor Kinuthia Mbugua said the county would use the resources to connect farmers to the Internet and improve research in institutions of higher learning.

“We are ready to ensure that our people benefit from connectivity, we are certain we will transform the democratic space and open up opportunities,” the Governor said, at the launch also attended by top government officials.

The State House Digital Team is credited for championing the use of new media for official government communication since its formation last year.

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