Airtel Kenya Managing Director Shivan Bhargava said the professional counselling support will be coordinated by the Kenya Red Cross.
“We are deeply moved by this tragic attack that has disrupted the lives of peace loving Kenyans. As a company we will continue to provide assistance to our brothers and sisters to ensure that they are able to return to normal life after this tragic incident,” Bhargava said in a statement.
The counselling is aimed at providing the much needed post trauma assistance that will deal with the psychological distress affecting many of the victims.
“The counselling support being offered by Airtel and Adelle Consultants will go a long way in ensuring that there is emotional rehabilitation of the victims, those who witnessed first-hand horror, the security agents as well as volunteers and other paramedics who have been assisting at the Westgate since Saturday,” Kenya Red Cross Secretary General Abbas Gullet said.
The counsellors will be stationed at the Red Cross blood donation centre in Uhuru Park where Airtel has also set up a Wi-Fi and call centre, offering blood donors the opportunity to make phone calls to their loved ones and access the internet for news and social media updates at no charge.
The company’s donation pay bill number “Redcross” on its Airtel Money service continues to receive contributions from well-wishers and Airtel staff.