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Kenya Airways Managing Director Titus Naikuni said that the airline has been at the forefront of embracing developments within the mobile and ICT sector to enhance customer experience/FILE

Kenya

Use Bonga Points to fly KQ within Kenya

Kenya Airways Managing Director Titus Naikuni said that the airline has been at the forefront of embracing developments within the mobile and ICT sector to enhance customer experience/FILE

Kenya Airways Managing Director Titus Naikuni said that the airline has been at the forefront of embracing developments within the mobile and ICT sector to enhance customer experience/FILE

NAIROBI, Kenya, May 2 – National Carrier Kenya Airways has partnered with Safaricom where subscribers can now use the loyalty Bonga Points to pay for domestic flights.

The new partnership that was launched on Thursday allows customers to trade 28,000 Bonga Points for a one way ticket and 40,000 points for a return ticket on any domestic route.

Kenya Airways Managing Director Titus Naikuni said that the airline has been at the forefront of embracing developments within the mobile and ICT sector to enhance customer experience.

“We not only focus on offering excellent in-flight experience for our customers , we focus on making the entire end-to-end journey right from the purchase of the tickets to the handling at destination airports is pleasant,” Naikuni said.

He also advised other companies in Kenya to invest more in Africa pointing out that with the potential in the continent, there is need for more skilled labor in the region.

“The African countries are crying out for human capital and resources and we should not just be looking at Middle East and Europe,” he noted.

Safaricom’s Chief Executive Officer Bob Collymore said that with over 9.5 billion Bonga Points on their system, they believe that customers will be keen to utilise them and take advantage of the new proposition when making local flights on Kenya Airways.

“This relationship of likeminded organisations demonstrates our collective desire to ensure that we give our customers the best experience through our unparalleled offerings,” Collymore said.

To purchase the tickets customers will only be required to book their ticket, get a reference number, dial *126*2# on their Safaricom line and select the “Kenya Airways” tickets.

The customer will then be asked to input the reference number and follow the subsequent prompts to complete the transaction.

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