The report dubbed ‘Connected Worker’ shows that new mobile solutions will help workers connect to fresh job opportunities, improved working conditions and secure of delivery of wages using mobile money transfer services.
Speaking during the launch in Nairobi, Vodafone Group Director Andrew Dunnett said for organisations, enhanced communication will enable increased efficiency through improved skills, tracking worker activity and build better relationships with employees.
“Our objective was to look how mobile technology can help both the workers and the employers in 12 markets. We based our survey on different 90 projects but we narrowed down to six and specified some of the solutions that would work well,” Dunnett said.
The report was undertaken in 12 countries including DRC, Fiji, Egypt, Ghana, India, Qatar, Lesotho, Mozambique, Kenya, South Africa, Tanzania and Turkey.
“I think it shows a clear sense of direction as to how our technology will grow as the smartphone revolution gathers momentum. As the price for smart phones comes down, the increased access to Internet is going to make a substantial impact,” he said.
The six ideas explored in the report include Job Finder Solution which offers subscription-based service to match workers to jobs and has a potential to reach approximately 49million workers to job annually by 2020.
Fieldforce Enablement services are expected to provide remote access to corporate systems and facilitate better scheduling hence improve productivity while mIdentity solutions will use mobile technology to manage worker identity to enable more secure transactions and identity verification.
Mlearning solution is expected to deliver basic skills training in literacy as well as job-related training via a mobile device while Worker Panel services could enable large organisations to better understand real-time working conditions experienced by worker in their supply chain.
The sixth solution expected is mPayroll which will enable secure, cost effective wage payments to be made to unbanked workers using existing mobile money networks.
“The 12 markets identified in this reports are undergoing significant economic and social change. In general, they have fast growing populations and are expected to see rapid economic growth over the next decade,” Dunnett noted.