, NAIROBI, Kenya, Apr 5 – National carrier Kenya Airways (KQ) has ended its role as a franchise representative for global travel transactions solutions provider, Travelport, in the Kenyan market.
Kenya Airways’ acting commercial director, Jimmy Kibati, said that this followed the signing of a mutual termination agreement between the two firms, effective from April 1, 2013.
The airline has represented Travelport in Kenya since 1997 providing global distribution services and support to the Kenyan travel agency community and helping to build and shape the travel industry through an independent division – Galileo Kenya.
“All Kenya Airways rights and obligations in relation to the subscriber agreements with travel agents will be transferred to Travelport,” Kibati added.
Travelport will take charge of its operations in the Kenyan market through a wholly owned sales and marketing office that it is setting up in the country to drive improvements in service and support and bring new, innovative technology to enhance the capabilities of Kenyan travel agents.
Travelport is a leading provider of critical transaction processing solutions to companies operating in the global travel industry and it’s comprised of the global distribution system business that includes the Worldspan and Galileo brands.