NAIROBI, Kenya, Jul 25 – You no longer have to queue to pay parking fees following the launch of a three year partnership between Airtel Kenya and Kenya Airport Parking Services (KAPS) that allows Airtel customers to pay for their tickets using Airtel Money.
Airtel Kenya Managing Director Shivan Bhargava said the new service will change the way customers pay for their parking fees by making it an easier, faster and more convenient experience.
“There will be different phases of the evolution of this service. We’ve seen a lot of jams on the Nairobi roads and we’ve all experienced long queues at the mall as well so we want to completely decongest them,” he said.
The service is already available at Capital Center, Jomo Kenyatta International Airport, Yaya Center, Junction, Sarit Center and Westgate.
Customers will be able to pay for other ticketing services which are available on their online ticket portal at www.kapstickets.com.
“This is just a matter of convenience and I personally believe that it will be a great benefit for all of us,” Bhargava added.
To access the service, a customer has to send the nine digit code that is on the KAPS parking ticket to the number 113 and complete the payment by sending money to the pay bill business name “KAPS” from the Airtel Money menu.
KAPS was established 12 years ago and has since pioneered automation in out sourced revenue collection in Kenya and the region, becoming the clear leader in vehicle and people access management, traffic automation and electronic ticketing.
Head of Airtel Money Kenya Sidney Ngaru said that they are providing an innovative and relevant solution that makes life easier for customers by providing convenient and easy to use mobile commerce products and services.
“Many of you can attest that people hate queuing especially when they have to pay for a bill or a particular service,” he said.
“This solution enables customers from the comfort of their phones to pay for the service so that they can literally jump the queue after visiting a mall or the airport,” he explained.
Bhargava emphasised that Airtel Kenya believes in the delivery of innovative and relevant solutions that make life easier for its customers by providing convenient and easy to use communication and mobile commerce products and services.
He added that the company will also put emphasis on the education of its customers on the benefits of using Airtel Money mobile commerce solutions emphasizing that they will continue to offer locally relevant and simplified solutions that consumers can readily relate to.
The service access points to Airtel Money has also been made easier with the increase and build up of an extensive agent network that include all Nakumatt Branches countrywide, all Uchumi and selected Posta branches, Faulu branches, Pesa point ATMs and selected Equity Agent outlets where customers can top up and withdraw cash from their Airtel Money accounts.