The FTZs that will help reduce and hopefully eliminate trade barriers, is part of KAA’s land use plans that were under review to identify sites for commercial purposes in all airports.
“New concessions in the case of JKIA being considered included Free Trade Zones, additional cargo handling facilities, aircraft maintenance hangars, car parking management, additional property development for rental, an animal holding station, a transit hotel and a second in-flight catering,” said KAA General Manager, Marketing and Business Development Lucy Mbugua.
KAA has embarked on an ambitious programme aimed at increasing terminal capacity to reduce congestion in critical areas; improving security and controlled access to international standards and improving the level of service, all to optimise revenue generation.
Speaking during a review of a global customer satisfaction benchmarking survey that included JKIA and 179 other global airports, Mbugua said the KAA would address some of the challenges highlighted by the survey especially improvement of infrastructure and other facilities.
In efforts to improve the airport’s level of service KAA has already opened parking VIII, creating 400 additional parking slots, while a parking area for an additional 1,500 cars is expected to be completed next year.
In addition Mbugua said plans are underway to increase supply from Nairobi Water Company and to drill six bore holes to supplement the existing water storage to further ensure adequate water availability.
KAA has also reclaimed areas from duty free to provide space for passenger movement, as well as revamped the passport and visa inspection positions on arrival that will be doubled to 32.
Dubbed Airport Service Quality (ASQ) the survey’s main goal is to help airports plan and implement measures to improve the quality of service.
Focusing on airport access the survey looked at aspects such as transport/parking, check in process, passport inspection, security inspection; as well as airport facilities such as restaurants, shopping, banks/forex, and Customs inspection.