NAIROBI, Kenya, Nov 30 – Telecommunications services provider, Airtel Limited announced a major milestone on Wednesday when it acquired its 50 millionth subscriber in Africa.
The Indian giant bought out Zain’s mobile operations in 16 African countries and within 17 months, added 14 million new mobile customers.
“This milestone demonstrates our continued dedication and commitment to Africa,” said Manoj Kohli, CEO and Joint Managing Director for Bharti Airtel International.
“I would also like to thank the governments and regulators for their support and would like to reiterate that we share their vision of bridging the digital divide with affordable telecom services,” added the executive.
Airtel has made significant investments in its operations and brought in networks and customer care partners to Africa.
The company received two global mobile awards for innovation last year during the GSMA Awards in Barcelona.
Airtel was recognised for having the Best Mobile Money Product or Solution for its Pay Online product, alongside the Best Customer Care and Customer Relationship Management solution.
By forging strategic relationships with blue chip organisations, the company has ensured that it continues to meet the needs of its customers. The organisation has strategically focused its business model on the introduction of best practices and infusion of global expertise into the markets where it operates.
The collaborations will sustainably introduce the latest technology and offer competitive services, whilst maintaining a focus on core areas within the business.
Airtel Africa has invested approximately Sh89.7 billion in the network infrastructure during the current financial year and will launch the same technology currently in Europe and the United States.
The organisation has already been awarded twelve 3G licenses across its operations. Earlier this year, the company expanded its footprint by being granted a license to operate a GSM network in Rwanda.
In addition to building the necessary infrastructure, Airtel has signed agreements with leading companies like Nokia, Samsung and Blackberry to provide devices that will enable consumers access the services effectively.