, NAIROBI, Kenya, Aug 11 – Parking services at Sarit Center are going green with the launch of the prepaid parking card in efforts to give shoppers more convenience.
The system that is currently used at Jomo Kenyatta International Airport (JKIA) and operated by KAPS Limited, an automated parking management systems provider, is the first of its kind in a Kenyan shopping mall.
Sarit Center’s Finance and Operations Manager Atul Shah said with an estimated 3,000 cars entering the mall’s parking area on a daily basis, the prepaid card will help ease traffic in and out of the lot.
“Roughly 3,000 tickets are being removed from the machines and probably thrown about. We are proposing this card so there are less tickets being issued. You don’t have to queue at the pay machines or carry coins around. It will make it quicker to exit,” he said.
Mr Shah said though parking rates will remain the same customers will be required to top up their cards with Sh1,000 and ensure the card balance does not go below Sh100 as they can be prevented from entering or leaving the parking lot.
“When exiting, the machine actually shows how much balance you have remaining on your card. In addition to that the software providers KAPS are going to have an automatic email sent to members when their balance goes to Sh100, so they can top up,” he said.
In the event that the card is lost, customers will have to pay a replacement fee of Sh500 that will ensure them a new card within a week and transfer of any credit balance from the old card.
The card will provide access to the main car park, Express and Lower Kabete parking lots, and can be acquired, at the Sarit Center management offices on the second floor of the center, for a registration fee of Sh200.
The program will be rolled out on Saturday August 13, with an anticipated target of 2,000 cards within the first week of the launch.
With a growing customer base, Mr Shah said, the center is looking to triple its parking capacity from its current 750 spaces, with a multi-storey car park, set to begin construction during the course of next year.
Opened in 1983, the Sarit Centre is one of the largest shopping malls in East Africa and the first enclosed shopping mall in the region.