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Kenya

LG appliances get smarter

NAIROBI, Kenya, May 3 – LG Electronics has launched energy saving as well as intelligent-automated home appliances that can be managed through LG smart-phones and tablets.

Comprised of Smart Grid, Smart Diagnosis, Smart Access, Smart Adapt and Smart Manager systems, LG Home Appliances\’ smart technology will allow its users to manage their refrigerators, washing machines, ovens and robotic vacuum cleaners via a remote network.

According to George Mudhune, LG Electronics Regional Marketing Manager, the new high-tech home appliances run on LG\’s smart technology which was earlier showcased at this year\’s Consumer Electronics Show (CES) in Las Vegas.

"By the end of the year, when our full range is introduced, consumers will be able to stay in contact with their appliances at any time, enjoying greater convenience and seeing real-life, real-time improvements in energy consumption and time savings."

With the new smart refrigerator, he said, customers will be able to get updates and information that can be accessed via smartphones and tablets as it also offers three powerful smart saving options: late night saving, preferable time saving and the Smart Grid-ready.

"Smart Manager, LG\’s food management system, informs users what is in their fridge, where it is and when it expires. This information will be accessible via smartphones or tablets through Smart Access. The fridge can also recommend healthy recipes based on what foods are currently available," explained Mr Mudhune.

In addition, due to LG\’s Smart Diagnosis function, LG\’s smart fridge also provides call centre staff with all the information they need to identify in case of a problem over the phone: "Smart Diagnosis does away with the need for costly and time-consuming home call-outs by letting LG\’s call centre know if a problem can be corrected remotely."

The smart fridge also comes with Smart Adapt, which allows owners to keep their refrigerator software up-to-date with the latest upgrades, features and options.

The smart fridge is also a source of useful information as it keeps track of daily schedules and dispenses regular weather reports. And instead of having to jot notes on sticky memos, family members can turn the fridge\’s LCD screen into a note pad to leave messages for each another.

On the hand, LG\’s smart washing machine also comes with Smart Diagnosis which helps in optimal washing performance with minimal energy use.

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In case of any problems, customers will be required to dial the call centre and push the diagnosis button on the machine and the service centre staff will be able to detect the problem by listening to the tones from the washing machine.

And with Smart Access platform, users will be able to monitor and control the LG smart washing machine on their mobile devices.

Using a smartphone or tablet, customers will also have the ability to adjust the washer\’s cycle or start the drying function remotely, making laundry as easy as making a phone call.

Expected in Kenya by the second half of 2011, the home appliances will be introduced in the regional market before the end of this year.

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