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Kenya

Barclays Kenya to upgrade systems

NAIROBI, Kenya, Jul 16 – Barclays Bank of Kenya on Friday announced that all its branches countrywide will be closed on Saturday and Sunday as the bank migrates to a new IT platform.

The bank said the upgrade was in line with a global re-platforming initiative that seeks to standardise all Barclays operations worldwide.

However, all Barclays 235 ATMs across the country will remain operational throughout this period.

Explaining the need to move to the new IT platform, Barclays Managing Director, Adan Mohamed, asked for support from customers, emphasising that the new system will enable customers to access enhanced products and services.

“We are positioning ourselves to provide enhanced products and services to our customers in the East and West Africa region. We are making investments to deliver that and we are expanding our network to reach out to more customers. Our customers will soon begin to experience the benefits of the upgrade,” Mr Mohamed said.

A banking platform is a computer software that allows a bank to update customer transactions, and manage all the other banking activities.  The new system, Flexcube, will allow customers to access improved service delivery at both retail and corporate levels, further facilitating the ease with which customers transact business.

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