, NAIROBI, Kenya Apr 23 – Chartis Kenya Insurance is set to extend travelers’ policies for those affected by the six-day closure of European air space.
According to the insurance firm, the extension is to cover extra travel time associated with flight delays caused when a volcanic eruption in Iceland led to cancellation of flights in and out of Europe.
Chartis Kenya Managing Director Japh Olende said that given the extraordinary inconvenience caused by the eruption, the firm felt it was suitable thing to allow for an extension of travel cover, which will help clients cope with the delays.
Mr Olende said the extension will be open to policyholders who purchased polices before April 13, this year and who have been affected by the disruption of flights due to the volcanic ash.
“Usually, policyholders have to pay for an extension should their trip be delayed,” Mr Olende said.
Chartis will reimburse the insured, according to specific policy limits, expenses incurred in respect of hotel accommodation, restaurant meals or refreshment if not provided or compensated by the airline or accommodation provider.
“We will either provide an automatic extension on the traveler’s policy, should they already be on their insured journey, or a change of travel dates if they are yet to travel. If they have cancelled their trip altogether they will be entitled to a cancellation and full refund of their premium,” Mr Olende said.