Connect with us

Hi, what are you looking for?


Zain Zaps West Africa

NAIROBI, Kenya, Jan 12 – Telecommunications giant Zain has expanded its Zap money transfer service to the West African nations of Niger and Sierra Leone with a full commercial pilot in Malawi.

The expansion brings to six the number of countries using the service after it was launched in Kenya, Tanzania and Uganda in 2009.

Zain Group Chief Executive Dr Saad Al Barrak said the expansion would provide customers with increased security and flexibility, reducing the need to carry cash and ensure payments between friends and family remain secure.

“We are proud to play a role in improving people’s lives by giving 150 million people access to effective and efficient financial services,” he said.

Dr Al Barrak said it would make credit accessible to millions of people locked out from formal alternatives, by giving them access to advanced financial services through their mobile phones. With this expansion, Zain is now the biggest mobile commerce operator in the world in terms of geographic coverage, enabled customers and service functionalities.

Zap is also part of Zain’s ‘One Network’ platform, allowing customers to benefit from all of the Zap features when travelling to all Zain-operating countries.

“The platform allows travelling customers to move across geographic borders without roaming surcharges, make calls/SMS at local rates, and receive incoming calls free as well as recharge their mobile phones with locally purchased top up cards,” Dr Al Barrak said.

Zain has also partnered with several international banks (EcoBank in Niger, Zenith Bank in Sierra Leon and the National Bank of Malawi) allowing customers to send and receive money to their bank accounts, withdraw cash or pay for goods and services.

The expansion is expected to drive the provider’s subscription numbers up from the current 71.8 million active subscribers across Africa and the Middle East.

Advertisement. Scroll to continue reading.

Zain plans to roll out Mobile Commerce services in all its mobile operations on both continents in the future, subject to regulatory approvals.

Click to comment

More on Capital Business

Executive Lifestyle

NAIROBI, Kenya, Mar 12 – The country’s super wealthy individuals are increasing their holding of bonds, gold and cash, a new report by Knight...

Ask Kirubi

NAIROBI, Kenya, Mar 9 – Businessman and industrialist Dr. Chris Kirubi has urged members of the public to exercise extreme caution when making any...

Ask Kirubi

NAIROBI, Kenya, Mar 24 – Businessman and industrialist Dr. Chris Kirubi is set to own half of Centum Investment Company PLC, following a go-ahead...

Ask Kirubi

It is without a doubt that the COVID-19 pandemic has caught the whole world by surprise. Although its full impact is yet to be...


NAIROBI, Kenya, Mar 18 – Commercial Banks have been ordered to provide relief to borrowers on their personal loans, with loans eligible from March...


NAIROBI, Kenya, Jun17 – Kenya’s tea leaves manufacturer Kericho Gold, has been awarded the Superbrands Seal by Superbrands East Africa for their quality variety...


NAIROBI, Kenya, Apr 13 – As the local telecommunications industry gears up to roll out 5G networks in the country, the Communications Authority of...


NAIROBI, Kenya, Mar 22 – Airtel Kenya is offering free internet access for students in order to enable continued learning at home in the...