Multichoice, Zain in new bill payment deal

July 29, 2009

, NAIROBI, Kenya Jul 29 – Mobile telephone operator Zain and pay TV Company Multichoice have entered into a partnership agreement that will see subscribers pay their DSTV bills through Zain’s money transfer service Zap.

Speaking during the launch, Zain Managing Director Rene Meza said the deal is geared towards passing the benefits of advanced technology, as well as the fast evolving world of mobile commerce, to the consumer.

“Our focus has been product innovation and development of competitive services by building up our Zap system,” he said.

Multichoice General Manager Stephen Isaboke lauded the new partnership saying subscribers will now be able to pay for their DSTV services at their convenience.

“Our customers will now conveniently pay for their DSTV services from the comfort of their mobile phones,” he said.

He added: “Our success is embedded in listening to our customers and delivering on what they want done from our end.”

Since its launch three months ago, Zap has registered 300,000 customers and has a dealer network of 3,000 countrywide.

Currently Zain customers can pay electricity bills as a host of other payments available via the service.

Mr Meza disclosed that Zain Kenya was in talks with other financial institutions to increase the penetration of the Zap service especially into the rural areas.

“Mobile commerce is going to be the way of life in the future. We will continue partnering with more players in order to enhance our offering and bring convenience to our subscribers,” he said.

DSTV subscribers will not be charged for using the service and the transaction is expected to be reflected within the hour of payment.


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