She emphasised that records will be easily accessible thus enabling ministry officials to be fast and efficient.
“We have also reorganised all the registries for our officers to be able to access data easily and serve us better. We have reorganised our lands directorate for ease of doing business. We have set up offices on the ground floor where senior officers can come and serve the people when they come in here,” she said.
Ngilu also said that the re-organisation will ensure that files are secure and accessible only by authorised staff.
“The services that will be offered immediately we open tomorrow is the first consent for renewal of leases before processing by the National Lands Commission.
We have set up three hotlines in the Central Registry where our clients can access information. We are in the process of procuring a bulk SMS system that will enable us communicate with our clients better,” she stated.
“We have procured two consultancies to develop software to prepare for the digitisation of all our files. The registries will open its doors tomorrow on the 19th of May at 8am as promised. We will then guide our clients through the approach that the ministry has adopted.”
She stated that CCTV cameras have also been installed in all the registries and that for one to access the records; they will need to have biometric identification in a bid to ensure that no document is compromised.
The Lands Secretary had been accused of violating the law by shutting the ministry offices for the audit of land registers.
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