City Hall ISO certified, review in 6 months

April 24, 2012 3:38 pm
Town Clerk Philip Kisia said the council will have to work harder to ensure its services meet international standards/FILE

, NAIROBI, Kenya, Apr 24 – The City Council of Nairobi (CCN) has been awarded the coveted ISO certification for introducing e-payments, adopting ICT, purging graft and cutting ghost workers.

Town Clerk Philip Kisia said the council will have to work harder to ensure its services meet international standards and retain the certificate.

“CCN has become the first urban centre in East and Central Africa to receive the ISO certification. However this comes with a catch, every six months we will be reviewed, so there is no sleeping,” he said.

Kisia who has served City Hall for about three years said the ISO certification is also an opening for scrutiny of the council to make it accountable to the public.

He said since he joined the council in 2009, he has implemented a transformation strategy that has seen the council reduce corruption, cut down on cartels that frustrate services and also improve service delivery.

He said it was not an easy journey to implement the reform agenda but he was proud that a lot had been achieved especially on the cutting down of ghost workers.

Kisia, who has expressed interest in running for Governor of Nairobi, said he was proud that he would leave a legacy at City Hall especially with the ISO certification which he said will act as a benchmark in days to come.

“As I leave City Hall, God has allowed me to see the fruits. I had to make tough choices, but the ISO certification is a huge gift I am receiving today,” he asserted.

He also said CCN now had audited books of accounts for the year 2010/2011.

With the introduction of E-Payment, he said CCN will raise its revenue to about Sh5 billion.

Deputy Prime Minister and Minister for Local Authorities Musalia Mudavadi who welcomed the ISO certification however urged CCN not to relax since disaster and solid waste management still remain big challenges among others.

He further viewed the certification as a great preparation ahead of the county governments.

Even with the certification, CCN has been on the spot over poor service delivery in the city especially water and poor response mechanisms during disasters within the city.

It has also been attributed to massive corruption cartels that have seen public assets misused for selfish gains.

The fruits of the ISO certification remain a test of time as many Kenyans yearn to see CCN play to the game of delivering services efficiently.


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