NAIROBI, Kenya, Jan 13 – Airtel Kenya is undertaking strategic organisational restructuring to improve efficiencies across functions with an aim to enhance customer experience.
This initiative will impact some roles that will be merged or become redundant.
“As a responsible employer, Airtel is sensitive towards the impacted employees and is committed towards minimizing the impact of this initiative. To assist the affected staff members during the transition, the company will compensate the employees over and above what is prescribed as per the prevailing laws,” the operator said in a statement.
Airtel Kenya is also working with a leading talent search firm to offer job search services, and provide the necessary training required to find new opportunities. “The company will bear the full cost of this support service.”
The firm said it remains committed to the Kenyan market and will continue to invest in order to drive innovation, enhance network quality and customer service delivery.
“The company also supports the youth in education through its CSR program that offers free internet to schools, having covered over 340 schools and 270,000 students all over Kenya.”